Market Development Representative

Job Summary and Responsibilities

Be a Trailblazer in Home Health and Hospice but still have the work balance you desire

• PATHWAYS HOME HEALTH AND HOSPICE -SANTA CLARA, CALIFORNIA - NOW HIRING - Market Development Representative*

(Service Area - Santa Clara County)

• Mon - Fri 8:00 AM - 5:00 PM*

At Pathways Home Health and Hospice, we strive to embody our mission of delivering hope and healing to those we serve.As a Market Development Representative with Pathways, you will serve as a field-based business development representative, helping to maintain and grow current market share and identify new sources of business. Other responsibilities include:

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch's monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Job Requirements

• High school diploma required, Bachelor's degree, clinical license, or experience as a Care Transition Nurse preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver's license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Where You''ll Work

Pathways Home Health and Hospice is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.