MAR AM Server

Our Hotel seeks a friendly Restaurant Server who can deliver excellent customer service. As a restaurant server will be responsible for taking food and drink orders from customers, executing the order process, and delivering promptly. The ability to utilize a restaurant POS software platform is a plus. The ideal candidate will have a minimum of 2 years of restaurant-bar service preferred. Must provide Food handler certificate. High school diploma/GED required. A college culinary degree is preferred but not required. Must have full availability, of day and night shifts, weekends, and holidays. If you possess these qualities, we would like to hear from you.

Position Responsibilities:

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  Server duties

  • Prepare tables for service, clearing used dishes and utensils, and maintaining a clean dining area
  • Suggest appetizers and meals based on the menu and specials.
  • Accurately record food and drink orders, noting any dietary restrictions or preferences.
  • Confirm orders with chefs and bartenders whenever clarification is needed.
  • Deliver food and beverages promptly and efficiently to the correct tables.
  • Regularly check on guests to ensure their needs are met and address any concerns or issues.
  • Present bills, process payments (cash or credit), and handle transactions accurately.
  • Address customer complaints or issues with professionalism and efficiency.

   

  
  

  Bartender duties

  • Assist with setting up and rearranging tables to accommodate larger parties.
  • Have a thorough knowledge of various drinks, including classic cocktails, beer, wine, and non-alcoholic options, to make recommendations to customers.
  • Remain vigilant in monitoring customers' alcohol consumption to ensure they are not over-served, often requiring identification verification to confirm the legal drinking age
  • Must be able to handle customer complaints or issues with professionalism and resolve them effectively.