Job Description:
- The Manufacturing Operations Technician provides hands-on technical support to manufacturing operations by troubleshooting equipment and hardware issues, supporting testing and calibration, and improving manufacturing processes, fixtures, and work instructions.
- This role works closely with Operations, Engineering, Quality, and other support teams to resolve production issues, maintain product quality, and support safe, reliable manufacturing.
- Relevant qualifications may be gained through technical education, formal training, military service, apprenticeship, or hands-on experience, subject to job-level requirements.
Responsibilities: - Provide daily technical support to manufacturing operations by troubleshooting production issues and performing or supporting testing, calibration, inspection, adjustment, repair, and modification of electronic, optical, electro-optical, mechanical, and electromechanical hardware, test equipment, and fixtures.
- Work with Engineering and Quality to investigate non-conformances, identify root causes, support material reviews, and implement approved corrective actions.
- Interpret technical drawings, schematics, specifications, test procedures, and work instructions; document troubleshooting activities, test results, and corrective actions; and support the review and disposition of Quality Notifications (QNs) in accordance with established procedures.
- Support the development and improvement of test procedures, work instructions, fixtures, and manufacturing methods.
- Provide technical guidance and job-specific training to production employees when qualified and assigned.
- Identify equipment maintenance and calibration needs and coordinate appropriate follow-up with the responsible support teams.
- Use manufacturing systems, databases, and test equipment to record information, review results, and support production decisions.
- Follow applicable safety, quality, configuration-management, export-control, and program-specific requirements.
Requirements: - Hands-on troubleshooting experience with manufacturing equipment, electronics, electromechanical hardware, test equipment, or a related technical field.
- Ability to read and interpret technical drawings, schematics, specifications, and work instructions relevant to assigned tasks.
- Ability to follow established procedures, identify and report problems, document results accurately, and communicate technical issues clearly.
- Ability to work effectively with Operations, Engineering, Quality, and other support teams while maintaining attention to detail and product quality.
- Ability to meet applicable U.S. person, export-control, security, and program-access requirements for the position.
Preferred: - Three or more years of relevant experience in manufacturing, maintenance, testing, repair, or technical support.
- Experience troubleshooting electronic, optical, electro-optical, mechanical, or electromechanical hardware.
- Experience with calibration, test equipment, equipment maintenance, fixtures, hardware modification, or component-level troubleshooting.
- Experience supporting non-conformance investigations, material reviews, root-cause analysis, or corrective actions.
- Experience developing or updating technical documentation, work instructions, test procedures, or troubleshooting guides.
- Familiarity with manufacturing databases, production systems, electronic test equipment, or technical asset-management systems.
- Experience using SAP or a similar ERP system for production tracking, material movement, inventory management, or work-order transactions.
Education:- AA/AS degree (or other 2-year post high school training) with a minimum of 6 years relevant experience
- Associate degree in electronics, electrical, mechanical, electromechanical technology, or a related technical discipline preferred.
We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.