Manager, Workforce Planning

Position Summary...

The Manager, Forecasting & Predictive Analytics serves as the strategic forecasting expert for Walmart Marketplace Operations, responsible for developing accurate workload forecasts and advancing forecasting capabilities through predictive analytics, statistical modeling, and data-driven insights. This role partners across Operations, Product, Finance, Marketing, Data Science, Business Analytics, and Workforce Management to transform complex business signals into actionable forecasts that enable informed business decisions.

This position provides thought leadership and strategic influence across the organization, helping leaders anticipate demand, mitigate operational risks, and optimize business performance through advanced forecasting and analytics.

What you'll do...

Forecasting Strategy

• Lead forecasting strategy across Walmart Marketplace Operations.
• Develop and maintain short-, mid-, and long-range demand forecasts.
• Continuously improve forecast accuracy through statistical modeling, trend analysis, and predictive analytics.
• Conduct scenario planning and sensitivity analysis to evaluate the impact of changing business conditions.

Predictive Analytics

• Design and implement predictive models to identify emerging demand trends and operational risks.
• Analyze key business drivers including seasonality, seller growth, marketing campaigns, product launches, policy changes, automation, and AI initiatives.
• Apply advanced analytical techniques to improve forecasting methodologies and business outcomes.
• Develop recommendations based on predictive insights to support proactive decision-making.

Business Intelligence & Executive Insights

• Translate complex data into meaningful business insights and recommendations.
• Develop executive dashboards, forecasting scorecards, and trend analyses.
• Present forecasting assumptions, risks, opportunities, and strategic recommendations to senior leadership.
• Communicate forecast performance and business impacts to executive stakeholders.

Cross-Functional Partnership

Collaborate closely with:

• Operations
• Workforce Management
• Finance
• Product Management
• Marketing
• Seller Experience
• Business Analytics
• Data Science
• Engineering
• BPO Partners

Innovation & Continuous Improvement

• Champion modern forecasting methodologies and predictive analytics capabilities.
• Drive automation of forecasting processes, reporting, and analytical workflows.
• Establish forecasting standards, governance, and best practices.
• Improve data quality and forecasting efficiency through continuous process improvement.
• Evaluate emerging analytical tools and technologies to enhance forecasting capabilities.

Minimum Qualifications

• Bachelor's degree in Business, Statistics, Mathematics, Economics, Engineering, Computer Science, Operations Research, or a related field.
• 8+ years of progressive experience in Workforce Forecasting, Demand Planning, Predictive Analytics, Business Analytics, or Data Science supporting large-scale operations.
• Demonstrated expertise in statistical forecasting, predictive modeling, and time-series analysis.
• Advanced proficiency in Microsoft Excel and SQL.
• Experience with Tableau or Power BI.
• Strong analytical, problem-solving, and executive communication skills.
• Proven ability to influence cross-functional stakeholders and drive strategic decisions without direct authority.

Preferred Qualifications

• Master's degree in Analytics, Data Science, Statistics, Economics, Operations Research, Engineering, or a related field.
• Experience with Python or R for predictive modeling and advanced analytics.
• Experience applying machine learning techniques to forecasting and demand planning.
• Experience with NICE CXone or NICE IEX.
• Experience supporting retail, eCommerce, marketplace, or omnichannel operations.
• Experience translating advanced analytics into executive-level business recommendations.

Success Metrics

• Forecast Accuracy
• Forecast Bias Reduction
• Predictive Model Performance
• Timeliness of Forecast Delivery
• Business Impact of Forecasting Recommendations
• Adoption of Forecasting Insights
• Forecast Process Automation
• Stakeholder Satisfaction

Core Competencies

• Strategic Thinking
• Predictive Analytics
• Statistical Forecasting
• Data-Driven Decision Making
• Executive Communication
• Business Acumen
• Cross-Functional Collaboration
• Innovation
• Continuous Improvement

Why This Role Matters

Forecasting is a strategic capability that enables Walmart Marketplace to anticipate customer demand, proactively manage operational risk, and make informed business decisions. As the organization's forecasting subject matter expert, the Senior Manager, Forecasting & Predictive Analytics leverages advanced analytics, predictive modeling, and business insight to improve forecast accuracy, strengthen operational planning, and support the continued growth of Walmart Marketplace. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 2 years' experience in data management, business analytics, statistics, or related area OR 4 years' experience in data analysis, statistics, computer science, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master''s degree in in Analytics, Statistics, Computer Science, Mathematics or related field, Project Management Certification, Six Sigma certification

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. The Manager, Forecasting & Predictive Analytics serves as the strategic forecasting expert for Walmart Marketplace Operations, responsible for developing accurate workload forecasts and advancing forecasting capabilities through predictive analytics, statistical modeling, and data-driven insights. This role partners across Operations, Product, Finance, Marketing, Data Science, Business Analytics, and Workforce Management to transform complex business signals into actionable forecasts that enable informed business decisions. This position provides thought leadership and strategic influence across the organization, helping leaders anticipate demand, mitigate operational risks, and optimize business performance through advanced forecasting and analytics.

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