Highlights
Responsibilities: Lead the enterprise Vendor Management Office (VMO), overseeing the complete vendor lifecycle including sourcing, onboarding, contract management, performance management, renewals, and offboarding. The Manager, Vendor Management is responsible for leading the Vendor Management Office (VMO) and overseeing the full lifecycle of strategic vendor relationships across the enterprise.
Numbers & Facts
| Location | Seffner, FL |
| Industry | Retail |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1991 |
| Website | http://www.roomstogocareers.com |
Description
Position Summary
The Manager, Vendor Management is responsible for leading the Vendor Management Office (VMO) and overseeing the full lifecycle of strategic vendor relationships across the enterprise. This role partners closely with IT, Finance, Legal, Procurement, and business stakeholders to optimize vendor performance, negotiate favorable contract terms, mitigate risk, and maximize the value of supplier relationships.
The Manager leads sourcing, procurement, contract management, vendor onboarding and offboarding, performance management, renewals, and vendor governance while ensuring compliance with company policies and industry best practices. This individual also manages a team of vendor management professionals, drives process improvements, and provides strategic guidance that supports Rooms To Go's business objectives.
Responsibilities:
- Lead the enterprise Vendor Management Office (VMO), overseeing the complete vendor lifecycle including sourcing, onboarding, contract management, performance management, renewals, and offboarding.
- Lead negotiations for vendor contracts, statements of work, software licensing, pricing, renewals, and commercial agreements within established approval authority.
- Partner with Legal to review, negotiate, and finalize vendor agreements while ensuring compliance with company standards and risk management requirements.
- Develop and maintain strategic relationships with technology vendors, suppliers, and business partners to improve service quality, cost efficiency, and business outcomes.
- Monitor vendor performance, service levels, compliance, and contractual obligations while driving corrective actions when necessary.
- Collaborate with IT, Product Owners, Finance, Accounting, Operations, and business leaders to support sourcing, procurement, and vendor governance activities.
- Identify opportunities for cost savings, vendor consolidation, process improvements, and risk reduction while developing business cases and recommendations for leadership.
- Support procurement activities by reviewing quotations, purchase requests, licensing agreements, statements of work, and purchase orders.
- Partner with IT Asset Management to forecast technology needs, monitor inventory trends, and proactively engage vendors to minimize operational risk.
- Analyze vendor spend, contract utilization, renewals, and supplier performance to provide meaningful reporting and executive-level recommendations.
- Serve as the primary escalation point for vendor performance issues, contract disputes, invoice discrepancies, and service delivery concerns.
- Develop, maintain, and continuously improve vendor management policies, procedures, documentation, and governance standards.
- Lead, mentor, and develop a team of vendor management and procurement professionals by providing coaching, workload prioritization, and professional development.
- Ensure vendor documentation, contracts, compliance records, and procurement files remain accurate, current, and audit-ready.
- Stay informed of industry trends, software licensing models, cloud technologies, AI solutions, cybersecurity considerations, and supplier market developments to support strategic sourcing decisions.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, Finance, Legal Studies, or a related field; equivalent experience will be considered.
- Five or more years of experience in vendor management, procurement, sourcing, contract management, IT business operations, or a related discipline.
- Three or more years of leadership experience managing teams, projects, or vendor management functions.
- Demonstrated experience negotiating vendor contracts, software licensing agreements, statements of work, pricing, and commercial terms.
- Strong knowledge of procurement practices, contract lifecycle management, vendor governance, supplier performance management, and vendor compliance.
- Experience managing the complete vendor lifecycle, including onboarding, due diligence, contract execution, performance management, renewals, escalations, and offboarding.
- Broad understanding of technology procurement, SaaS, cloud services, managed services, software licensing, cybersecurity, and technology vendor pricing models.
- Experience evaluating vendor performance metrics, spend analytics, contract renewals, and supplier reporting to support strategic decision-making.
- Excellent negotiation, relationship management, communication, and stakeholder influence skills.
- Strong analytical, organizational, and problem-solving abilities with the capacity to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
Preferred Qualifications:
- Master's degree or MBA.
- Professional certifications such as CPSM, CSCP, ITIL, PMP, or other procurement, sourcing, vendor management, or contract management certifications.
- Experience supporting enterprise IT organizations or technology procurement.
- Knowledge of AI technologies and vendor governance considerations related to data privacy, security, and responsible AI adoption.
- Experience with contract lifecycle management (CLM), procurement, ERP, or vendor management platforms.
Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture.
Rooms To Go Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- Associate discounts including furniture
- Company paid life and disability insurance
- Paid time off
- Employee Assistance Program
- Wellness Programs
- And more!
Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Applicants must be authorized to work in the U.S.
About Company
When Rooms To Go opened its first set of doors in 1991, the way people bought furniture was changed forever. Since then, we've grown into America's #1 independent furniture company with the nation's largest furniture inventory. By offering stylish furniture at everyday low prices, original room packages, superior service and fast delivery, today Rooms To Go is America's favorite place to buy furniture.
Along with the creation of this great furniture company, an exciting and innovative way to shop furniture was born. Rooms To Go introduced the concept of displaying and packaging furniture in complete room settings. Our designers coordinate each room's colors, fabrics and accessories to the last detail, so customers don't have to. This approach affords customers a simplified shopping experience and increased savings when buying an entire room. Trained, knowledgeable and courteous Rooms To Go sales associates create the hassle free, comfortable environment customers enjoy in our showrooms.
Rooms To Go's incomparable delivery promise ensures customers receive their new furniture in days, not months. Our fast and easy furniture delivery is realized through state-of-the-art Rooms To Go distribution centers, housing hundreds of thousands of furniture pieces ready for delivery today.
The Rooms To Go Furniture Revolution is the direct result of the finest sales, merchandising, advertising, operations, customer service and finance initiatives in the furniture industry. Our complete focus is to embrace change, and to respect and respond to our customer base. Certainly our policy of fashion at an affordable price generates high traffic through the front door, but it is the Rooms To Go Team that builds the loyalty and trust that keeps our customers coming back.
Rooms To Go recognizes that our over 5,000 associates are the nucleus of our continued success. We hire the finest candidates, who are career oriented and motivated. We value the individuality and creativity of our associates and recognize them on a regular basis. The executive team provides the vision; as service leaders, they are the coaches. They empower and believe in people achieving excellence in their work and lives. They love the business and refuse to accept mediocrity. Integrity and honesty are part of your benefit package at Rooms To Go.
Along with competitive pay, Rooms To Go offers excellent and affordable health insurance, a 401(k) plan with discretionary match, dental, vision, life, and disability insurance. Paid time off includes a week of paid vacation after only six months of employment, personal time and paid holidays. We are proud of our Wellness Program that offers our associates contests, weight loss and activity programs, discounts, and information to stay healthy. Many of our positions offer individual or team incentives to recognize and reward our associates. Rooms To Go associates enjoy a fast paced, innovative, team environment that focuses on giving our customer's an amazing buying experience.