Manager, Total Rewards

Manager, Total Rewards in Chicago, Illinois, United States

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Manager, Total Rewards

Location: Chicago, IL, United States

Date Posted: Sep 23, 2026

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Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With over 10,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

The Team

As Manager, Total Rewards, you will lead retirement and financial benefit programs that support employees across the U.S. and Canada, including 401(k), cash balance, registered retirement savings, and financial wellness programs. In this role, you will guide a team responsible for day-to-day administration, employee support, compliance coordination, vendor relationships, issue resolution, and stakeholder partnership, while helping improve processes and create a more seamless employee experience. This role is a strong fit for someone with retirement plan expertise, including hands-on experience with cash balance plans and registered retirement savings plan (RRSP) administration, who enjoys solving complex problems, building trusted relationships, and making technical benefits topics clear and practical.

How you will contribute

• Lead the administration of retirement and financial benefit programs across the U.S. and Canada, including 401(k), cash balance, registered retirement saving plan (RRSP), and financial wellness programs.
• Lead, coach, and support a team responsible for program administration, employee questions, issue resolution, and operational execution.
• Act as a trusted resource on retirement plan administration, including cash balance plan and registered retirement savings plan provisions, participant questions, stakeholder guidance, and employee communications.
• Help manage cash balance plan operations, including the review of annual interest credits and pay credits, participant data reviews, benefit calculations, and eligibility questions.
• Support cash balance plan governance and compliance by assisting with plan document reviews, required notices, annual funding and census requests, audit support, nondiscrimination testing coordination, and clear participant-facing explanations of plan features and account balance changes.
• Partner with Payroll, Finance, Legal, Compliance, HRIS, People Business Partners, and external vendors to deliver programs accurately, compliantly, and on time.
• Build strong vendor partnerships, manage escalations, support reporting needs, and identify process improvements that make the employee experience smoother and more consistent.
• Create clear employee communications, FAQs, presentations, and educational materials that make retirement and financial benefit programs easy to understand.
• Support Benefits strategy by analyzing benefits data (including but not limited to program effectiveness, market competitiveness, employee experience and cost trends) to support decision-making, reporting and program recommendations.
• Lead or support projects such as RFPs, annual enrollment, plan changes, vendor transitions, service model enhancements, policy updates, and employee education campaigns.
• Stay current on U.S. and Canadian retirement, financial benefit, and compliance requirements, and share relevant updates and recommendations with key stakeholders.

Qualifications

• Bachelor s degree in Human Resources, Business Administration, or a related field
• 6+ years of progressive Total Rewards/Benefits experience, ideally with a strong focus on retirement plan administration, including 401(k), cash balance plans and registered retirement savings plans.
• Experience working with recordkeepers, actuaries, auditors, legal counsel, payroll, finance, and HR partners to support accurate and compliant retirement plan administration.
• Working knowledge of retirement plan compliance, including ERISA, plan documentation, audits, nondiscrimination testing, participant notices, and related governance activities.
• Ability to explain complex retirement plan provisions, cash balance plan concepts, and compliance requirements in a clear, practical, and approachable way.
• Advanced analytical skills with expertise in data analysis, financial modeling, and benefits cost projections
• Proven experience with HRIS (Workday) and benefits administration platforms
• Strong strategic thinking and problem-solving skills, with the ability to handle complex, multi-faceted benefits issues
• Excellent communication and interpersonal skills, with the ability to influence and interact effectively with senior executives and employees at all levels
• Demonstrated project management skills and ability to lead cross-functional teams
• Ability to manage confidential information with the highest level of discretion

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.

The salary range is $110,000 - $135,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

Culture & Values

At Alvarez & Marsal, our core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity guide everything we do, shaping a culture rooted in entrepreneurship, impact, and integrity. We trust our people to take ownership early, contribute to meaningful challenges, and drive results that matter. We empower growth and champion diverse perspectives. Above all, we value doing the right thing. For those ready to roll up their sleeves, lead with integrity, and be difference makers, this is where it starts.

Equal Opportunity Employer

It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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Alvarez & Marsal is aware of various employment scams involving interviews and offers of employment through the use of imposter websites, social media profiles, spoofed email addresses, and other fraudulent means. These scams are not affiliated with Alvarez & Marsal and are not legitimate. We will never ask you to provide any personally identifiable information via any channel outside of our official application on this site. Additionally, Alvarez & Marsal will never request financial payments for visa applications or any other costs associated with employment. If you are contacted by someone asking for payment or requesting personal information, please do not respond and Contact Us immediately.

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The Company is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. If any employee or applicant with a disability that needs this Policy Statement in a different format to ensure accessibility and understanding or if you are in need of a reasonable accommodation you may contact the Company's Affirmative Action Administrator at 212-759-4433 or by emailing talentacquisition@alvarezandmarsal.com. Please note this email address is not monitored for resume review. Resumes sent to this mailbox will be discarded. Please submit your resume to the active job listing you wish to apply to.

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