PURPOSE
The purpose of this classification, under general supervision, is to provide leadership in long- range planning and budgeting, hire, train, and supervise staff at the Florida Tennis Center. Employees in this classification also provide administration and coordination of the facility with tenant, rentals, tournaments, members, leagues, and special events. Performs related work as required.
EDUCATION, TRAINING, & EXPERIENCE
Bachelor's degree in Recreation Administration, Business Administration, or closely related field supplemented by at minimum 5 years previous work experience in public recreation facility management, or an equivalent combination of education, training, and tennis experience.
Tennis Professional Certification by USPTA and USPTR, and certification as a Stringer by the USRSA, preferred.
JOB DESCRIPTION
ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Manages the Florida Tennis Center 24-court tennis complex.
Plans the annual calendar along with the budget.
Marketing of the facility, promoting programs, membership, and overall usage and events.
Cooperates with USTA Tennis to meet the requirements of the USTA Lease Agreement under the direction of the Leisure Services Director who administers the contract.
Implements and makes recommendations for standard operating procedures, emergency planning, rules, and rates for the center.
Ability to develop sponsor and vendor relations.
Ability to supervise center personnel.
Develop and contribute to a Community Tennis Association.
Website enhancement for tennis facility updates.
Capable and knowledgeable of clay court maintenance standard procedures.
Oversee pro shop purchases, expenditures and staffing.
Oversee capital expenditures and facility improvements and work cooperatively with special Projects Manager and Property Maintenance for maintenance and capital needs.
Performs research projects for Leisure Service Director, as directed.
Works cooperatively with the Athletic Supervisor to program Derbyshire and City Island Tennis Centers, including lesson development.
MARGINAL FUNCTIONS
Performs related duties as required.
PERFORMANCE APTITUDES
Data Utilization
Requires the ability to calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent actions in relation to these computational operations.
Human Interaction
Requires the ability to apply principles of persuasion and/or influence. Requires the ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization
Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials requiring complex and rapid adjustments.
Verbal Aptitude
Requires the ability to communicate and utilize a wide variety of descriptive data and information, such as schedules, payment records, and instructional manuals.
Mathematical Aptitude
Requires the ability to perform addition, subtraction, multiplication, and division, and calculate decimals and percentages.
Functional Reasoning:
Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning
Requires the ability to exercise the judgment, decisiveness, and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA COMPLIANCE
Physical Ability
Tasks involve the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing and/or pulling of moderately heavy objects, equipment and materials (20 to 50 pounds) related to clay court maintenance.
Sensory Requirements
Some tasks require visual perception and discrimination and oral communications ability.
Environmental Factors
Tasks risk exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, and high heat temperature extremes.
PERFORMANCE INDICATORS
The work performance of supervisory personnel of the City of Daytona Beach is routinely evaluated according to the performance criteria outlined herein:
Knowledge of Job
Has considerable knowledge of the methods, policies and procedures of the City of Daytona Beach as such pertain to the performance of the essential duties of the Manager Tennis Center. Has considerable knowledge of the principles and practices of providing coordination, program planning, scheduling and management of a tennis facility, to include the provisions of tennis lessons in a group or individual context. Has considerable knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position. Has considerable knowledge of the organization of the Department and of related departments and agencies. Clearly understands the occupational hazards and safety precautions required to perform the essential functions of the work. Has considerable knowledge of terminology and related professional languages used within the Department as such pertain to work responsibilities. Knows how to maintain cooperative and effective relationships with intra- and inter-departmental personnel, as well as any external entities with which position interacts.
Quality of Work
Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with which the position interacts.
Quantity of Work
Performs described essential functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.
Dependability
Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policies, standards, and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human, and conceptual areas.
Attendance
Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides sufficient notice to upper management with respect to vacation time and leave requests.
Initiative and Enthusiasm
Exhibits an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.
Judgment
Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advisement where appropriate and researches issues, situations and alternatives before exercising judgment.
Cooperation
Accepts supervisory and managerial instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences is justified (i.e., poor communications, variance with established policies or procedures, etc.). Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally.
Relationships with Others
Shares knowledge with managers, supervisors and coworkers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships intra- and inter-departmentally, and with external entities with which the position interacts. Tactfully and effectively handles requests, suggestions, and complaints in order to establish and maintain good will. Emphasizes the importance of maintaining a positive image.
Coordination of Work
Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions, and discussions on time. Implements work activity in accordance with priorities and estimated schedules.
Safety and Housekeeping
Adheres to all established safety and housekeeping standards. Ensures such standards are not violated.
Planning
Plans, coordinates, and utilizes information effectively in a manner to improve activities and production. Knows and understands expectations regarding such activities and works to ensure such expectations are met. Develops and formulates ways, means, and timing to achieve established goals and objectives. Effectively and efficiently organizes, arranges, and allocates manpower, financial, and other designated resources to achieve such goals and objectives.
Organizing
Efficiently organizes own work and that of subordinate staff. Ensures that personnel under charge understand what results are expected of them and that each is regularly and appropriately informed of all matters either affecting or of concern to them.
Staffing
Works with upper management, where appropriate, to select and recommend employment of qualified personnel. Personally directs the development and training of personnel under charge, ensuring their proper induction, orientation, and training.
Leading
Provides a work environment that encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership, as well as the application of such principles to functions under charge. Provides adequate feedback to personnel under charge concerning their performance in terms of excellent, satisfactory, or lacking. Commends and rewards personnel under charge for outstanding performance and takes timely and appropriate disciplinary action as necessary. Exercises enthusiasm in influencing and guiding others toward achievement of established goals and objectives.
Controlling
Establishes and maintains a work environment that is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively. Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of established standards, methods, and procedures.
Delegating
Assigns duties and responsibilities as necessary and/or appropriate to meet goals, enhance abilities of personnel under charge, build their confidence, and assist them in personal growth. Establishes and maintains confidence in personnel under charge to meet new or additional expectations.
Decision Making
Exercises discretion and judgment in developing and implementing courses of action affecting functions under charge. Recognizes when a particular policy, procedure, or strategy does not foster the desired result and moves decisively and explicitly to develop and implement alternatives.
Creativity
Regularly seeks new and improved methodologies, policies, and procedures for enhancing the effectiveness of functions under charge. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change that supports achievement of goals and objectives.
Human Relations
Strives to develop and maintain excellent rapport with personnel under charge. Listens to and considers their suggestions and complaints and responds appropriately. Establishes a work environment to promote and maintain mutual respect.
Policy Implementation
Has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to all policies in the discharge of duties and responsibilities and ensures the same from personnel under charge.
Policy Formulation
Maintains current knowledge of changes in operating philosophies and policies and routinely reviews such policies to ensure any changes in philosophy or practice are appropriately incorporated into functions under charge. Recognizes and understands the relationship between operating policies and practices and morale and performance. Strives to ensure that established policies enhance same.
The City of Daytona Beach is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Daytona Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Exempt : No
Remote: No
Type : FT Employee
Department : Business Enterprise