Manager-Tau Beta Family Success Center

Job Title: Manager-TauBetaFamilySuccessCenter Department: TBFSC Reports to: Director of Community Partnerships and Projects FLSA: Exempt Division CommunityPartnershipsand Projects Location Hybrid Business Unit Community Advocacy & Engagement Grade level 11 This position offers a starting salary range of $62,4755 - $74,970 per year, depending on experience and qualifications. Childrens Center of Wayne County (TCC) The Childrens Center, founded in 1929, provides evidence-based clinical therapy to children who deal with mental, behavioral, emotional, intellectual, and developmental health and educational challenges or may have experienced trauma.

Job Title: Manager-TauBetaFamilySuccessCenter Department: TBFSC Reports to: Director of Community Partnerships and Projects FLSA: Exempt Division CommunityPartnershipsand Projects Location Hybrid Business Unit Community Advocacy & Engagement Grade level 11 This position offers a starting salary range of $62,4755 - $74,970 per year, depending on experience and qualifications. Childrens Center of Wayne County (TCC) The Childrens Center, founded in 1929, provides evidence-based clinical therapy to children who deal with mental, behavioral, emotional, intellectual, and developmental health and educational challenges or may have experienced trauma. School + Community-Based Partnerships: We partner with K-12 schools and community organizations that serve children to provide clinical therapy, counseling, psychological services, and psychiatric evaluations, treatment & interventions. Child Welfare: In addition to the clinical therapy programs offered, The Childrens Center places children in licensed foster homes, and supports them throughout their time in the child welfare system. Child Well-being + Family Success: We operate an onsite family success center that promotes child-wellbeing and offers children and youth from all walks of life to access relevant mental health crisis prevention and child abuse and neglect prevention services. Advocacy: We champion child and youth well-being for those experiencing poverty-related issues, those within the child welfare system, and those in need of evidence-based, clinical therapy. TCCs mission is to help children and families shape their own futures. If as many children as possible, and their families can easily access comprehensive, evidence-based, clinical therapy that is integrated into and supports their everyday lives then, children will experience an improved quality of life where they have a true sense of agency and empowerment in their lives. We embrace and demonstrate a set of Core Values as the foundation of our culture. They define how we do what we do, and what we value in our work with each other and our community. Daily demonstration of these values, in mindset and behavior, is required to be successful as a TCC team member. Dedicated-We are devoted, dedicated and always willing to pitch to accomplish our mission.Passionate-We are passionate about what we do and helping the people we serve. Accountable-We do what we say and accomplish all aspects of our responsibilities. Can Do Attitude- We approach our responsibilities with a positive attitude. Respectful- We always treat co-workers, donors, children and families with the utmost respect, courtesy, and patience. Job Summary The Manager of the Tau Beta Family Success Center (TBFSC) is responsible for the overall day-to-day management, operations, programming, and community engagement activities of the Family Success Center. The Manager will ensure that the TBFSC operates in accordance with the Children Trust Michigan Family Success Center Standards of Excellence and delivers high-quality services that strengthen children, youth, and families. This position will oversee family-centered enrichment programming, special events, youth and child engagement activities, community partnerships, and daily center operations. The Manager will ensure that all services align with the Five Protective Factors of primary prevention and support positive family outcomes through connections to the Social Determinants of Health. The Manager will work collaboratively with internal departments, community partners, schools, service providers, and residents to create a welcoming hub that supports children, youth, and families. Job Requirements Bachelor's degree in Social Work, Family Studies, Recreation Management, Community Development, Human Services, Public Administration, Education, Youth Development, or a related field35 years of experience managing community-based, family-serving, recreation, youth development, or nonprofit programsExperience planning and coordinating community events, family engagement activities, and enrichment programmingExperience supervising staff, volunteers, interns, or program facilitatorsExperience with program management, data collection, and outcome trackingExperience operating after-school, youth development, family engagement, or community-based programsStrong understanding of community resources and organizations within the City of Detroit and Wayne CountyAbility to build and maintain productive partnerships with community organizations and stakeholdersStrong organizational, project management, and problem-solving skillsStrong verbal, written, and interpersonal communication skillsProficiency in Microsoft Office and web-based data systemsDemonstrated commitment to equity, diversity, inclusion, and family-centered service deliveryFlexibility to work evenings and occasional Saturdays Essential Functions Oversee the daily operations of the Tau Beta Family Success Center, ensuring a welcoming, safe, family-friendly environmentEnsure compliance with Children Trust Michigan Family Success Center Standards of ExcellenceMaintain operational procedures that support efficient and effective service deliveryManage facility usage, programming schedules, community partnerships, and participant engagementDevelop, coordinate, and manage a year-round calendar of family, child, and youth enrichment activitiesPlan and oversee special events, workshops, family engagement opportunities, community celebrations, and educational programmingEnsure all programs and services align with the Five Protective Factors and support positive family outcomesGather feedback from participants and community stakeholders to inform programming decisionsFacilitate and support family leadership and advocacy opportunities, advisory councils, and community engagement initiativesSupervise assigned staff, contractors, interns, and volunteersProvide routine coaching, supervision, mentoring, and professional development opportunitiesMonitor staff performance and ensure achievement of program goals and service expectationsMaintain staff schedules and support effective deployment of resourcesPromote awareness of Family Success Center services and resources throughout the communityEstablish and maintain trusted community partners who further the reach of Family Success Centers goalsEnsure compliance with all grant requirements, contracts, reporting deadlines, and program expectationsCollect, monitor, and report program data and outcomesAssist with grant implementation, work plan monitoring, and evaluation activitiesProvide program fiscal oversite and monitor expendituresAttend all required internal and external meetings Leadership Functions Create and maintain a positive, inclusive, and family-centered workplace cultureLead a high-performing team that prioritizes excellent service delivery and community impactSupport staff wellness, professional growth, and leadership developmentFoster innovation and continuous improvement in family, youth, and community programmingEnsure accountability to organizational goals, grant requirements, and program outcomesModel collaborative leadership and effective communicationPromote diversity, equity, inclusion, and belonging throughout all areas of service delivery Core and Leadership Competencies Communication Use effective written and oral communication with internal staff, teams, and community served; demonstrate empathy and listening. Collaboration with internal and external stakeholders Helps colleagues as needed, views responsibilities as shared. Ownership and quality of work Effectively manages own work, and work of teams when relevant, ensuring delivery of high-quality work. Change management Effectively prepares for and guides teams through changes, both small and large. Decision-making Effectively structures and facilitates decision-making processes; uses data to make decisions effectively and responsibly to improve organizational health and impact. Develops & motivates others Motivates others and supports their development through strong coaching and mentoring. KPIs Meet 100% of the Standard of Excellence each program year as defined by Children Trust MichiganEnsure that 100% of data for CTM is turned in on time each quarterShow that 90% of families are satisfied with TBFSC engagementEnsure that 100% of all work plans are followed and are aligned with the assigned grant. Ensure that Fee for Services staff are hitting their weekly hours 95% of the time. No more than one program complaint (colleague, stakeholder, community partner, etc.) hat requires corrective action per year. Physical Requirements Ability to lift up to 15 lbs. Ability to sit, stand, walk, and move throughout program spaces for extended periods as needed.OtherMay need to work evenings and occasional Saturdays. Robust Health Care and Benefit Package including: Medical Vision and Dental PlansMatching 3% 403(b) retirement plan after one year, fully vested after two years of employment 80 hours of paid time off after 90 days, 120 hours of paid time off your first year, 160 hours your 2nd, 3rd and 4th year, 200 hours every year beginning your 5th yearAccrued Paid Sick Time11 paid holidaysLife Insurance (Employer-Provided)Short Term & Long Term Disability sponsored 100% by The Childrens CenterLongevity Pay Health Savings Account Dependent Care AccountTuition reimbursement Employee Assistance Voluntary Benefits Critical IllnessAccidentVoluntary Life, voluntary spouse and dependent lifePet InsuranceLegal Shield (prepaid legal services) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.