Manager Systems Software

Systems Software Manager Responsibilities: Lead the implementation, operation, and support of infrastructure services, including servers, networks, telephony devices, and related applications. This role leads the implementation, operation, and support of enterprise technology services, from servers and networks to telephony and line-of-business applications.

4 Corner Resources is hiring a Systems Software Manager for a public-sector organization in Florida. This is an initial 3-month contract, with the intent to extend to 12 months. This role leads the implementation, operation, and support of enterprise technology services, from servers and networks to telephony and line-of-business applications. It is a strong opportunity for a hands-on IT leader who wants to own critical systems, guide a team, and serve as a trusted advisor to IT leadership. This position is remote but must be able to work 9am to 5pm EST. 

Systems Software Manager Responsibilities:

• Lead the implementation, operation, and support of infrastructure services, including servers, networks, telephony devices, and related applications
• Oversee second-tier support for technology systems across the organization
• Recommend and drive improvements to systems support processes
• Monitor and analyze system performance and take action to resolve deficiencies
• Direct staff during testing, monitoring, and installation of new systems and major releases
• Supervise direct reports, including planning, work assignments, coaching, and performance evaluations
• Make recommendations on staffing, hiring, promotions, and compensation adjustments
• Manage designated IT vendor relationships and build strong partnerships with internal departments
• Provide consultative support to the Director of IT Services and deliver weekly project status updates

Systems Software Manager Qualifications:

• Bachelor’s degree in Computer Science or Information Systems, or an equivalent combination of education and relevant experience
• 6+ years supporting enterprise-class technology systems
• 6+ years of experience with Microsoft operating systems
• 6+ years implementing and supporting business technology systems
• 3+ years of supervisory experience
• Hands-on experience supporting technology systems across multiple hardware and software environments
• Experience setting up, configuring, and supporting ERP, CRM, and HRIS platforms
• Experience setting up and configuring applications using Internet Information Services (IIS) in a Windows Server environment
• Strong knowledge of internet, mobile device, PC, and network technologies
• Ability to manage end-user expectations, priorities, and deadlines

Systems Software Manager Preferred Qualifications:

• Understanding of relational database (RDBMS) concepts

Systems Software Manager Details:

• Pay Rate: Starting at $70/hour (W2) (negotiable based on experience)
• MUST be able to work: M-F 9am to 5pm EST
• Duration: Initial 3-month contract, with the intent to extend to 12 months
• Assessment: Candidates may be asked to complete a skills assignment as part of the selection process

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