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Manager, Solutions Architect - Federal Civilian Agencies, WWPS Solutions Architecture Federal Civilian Agencies

Amazon.com Inc

  • Arlington, VA
  • 2 days ago

    Highlights

    As Manager of Solutions Architecture for Homeland Security, Enforcement, and Transportation, you will lead a team of architects serving the Department of Homeland Security and its component agencies, the Department of Justice, the Federal Aviation Administration, the Department of Transportation, Amtrak, and the U.S. Postal Service. Mid-morning, you join an architect who is preparing for a customer whiteboard session on hybrid infrastructure for a customer site; you pressure-test the architecture, suggest a different approach to network segmentation, and make sure the cost model holds up.

    Numbers & Facts

    LocationArlington, VA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    This position can reside in DC, VA, MD

    The agencies that protect the homeland, enforce federal law, and move people and goods across the country are all racing to modernize and adopting generative AI for missions that range from border security to air traffic control. This role puts you at the center of that transformation, leading a team of Solutions Architects who are designing the technical future of these missions on AWS.

    As Manager of Solutions Architecture for Homeland Security, Enforcement, and Transportation, you will lead a team of architects serving the Department of Homeland Security and its component agencies, the Department of Justice, the Federal Aviation Administration, the Department of Transportation, Amtrak, and the U.S. Postal Service. Your team"s work spans border security and immigration systems, air traffic control modernization, mainframe-to-cloud cutovers, generative AI adoption for federal prosecutors, and enterprise migrations that touch hundreds of thousands of federal employees. You will own the technical strategy, pipeline development, and talent growth for three of the fastest-moving segments in AWS Federal Civilian.

    Why This Role, Why Now

    The opportunity in front of these accounts is accelerating, not plateauing:

    Generative AI is unlocking new workloads. This role exists to convert that momentum into durable growth. You will take ownership of these segments, accelerate customer deployments, and develop a team that sustains this trajectory into 2027 and beyond.

    Key Responsibilities

    Lead, coach, and develop a team of Solutions Architects spanning homeland security, federal law enforcement, and transportation agencies - setting technical direction, running regular one-on-ones, and building promotion-ready talent at every level.

    Own segment-level pipeline strategy and monthly business reviews, identifying gaps early and driving targeted outreach to replace lost opportunities and expand coverage across under-penetrated accounts.

    Architect and execute the generative AI adoption roadmap for all three segments - converting early pilots into production workloads and removing the specific technical and procurement barriers slowing adoption in key agencies.

    Serve as the escalation point and competitive strategist for your portfolio, engaging directly with agency CIOs and chief data officers to defend existing positions and win displacement opportunities against incumbent platforms.

    Coordinate across account management, professional services, and specialist teams to ensure migration execution stays on track across more than a dozen active workload moves.

    A Day in the Life

    Your morning starts with a standup alongside your architects and account managers covering the portfolio. Mid-morning, you join an architect who is preparing for a customer whiteboard session on hybrid infrastructure for a customer site; you pressure-test the architecture, suggest a different approach to network segmentation, and make sure the cost model holds up.

    After lunch, you shift to pipeline. You review the monthly numbers for your segments, flag an opportunity that has stalled in procurement, and draft talking points for an upcoming meeting with a chief data officer who is weighing cloud platforms. Late afternoon, you have a one-on-one with a mid-career architect: you review their promotion document together, identify a gap in their operational narrative, and agree on a stretch project that will close it. You end the day reviewing a migration runbook for a corrections agency cutover scheduled for next week, confirming that the partner team and your architect are aligned on the rollback plan.

    About the Team

    The Homeland, Enforcement, and Transportation Solutions Architecture team - part of AWS Federal Civilian - serves more than twenty agency accounts across three segments. The architects on this team design and deliver cloud solutions for some of the most complex and consequential federal missions in the country: border security, investigations, aviation safety, mail delivery logistics, and national transportation infrastructure.

    What sets this team apart is the breadth and depth of the technical problems it tackles. In any given quarter, the team may be running a cloud platform, migrating a mainframe, deploying edge infrastructure, standing up generative AI tools, or executing a competitive transformation. The work is hands-on, high-stakes, and deeply technical.

    The team operates out of Washington, DC, close to the headquarters of every agency it supports. Architects regularly visit customer sites for whiteboard sessions, proof-of-concept demos, and go-live support. They work side by side with account managers, professional services consultants, systems integrator partners, and AWS specialist teams. The culture favors direct feedback, shared ownership of outcomes, and investing in each other"s growth - senior architects mentor newer teammates, and managers prioritize stretch assignments that build well-rounded technical leaders.

    Looking ahead, the team is investing in three areas: scaling generative AI adoption across every account in the portfolio, expanding hybrid and edge deployments for agencies with on-premises requirements, and growing the management bench to sustain the organization"s pace of growth. This role is central to all three.

    About the team

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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