Manager, Sales Training & Development

Position Summary

The Manager, Sales Training & Development is responsible for the design, development, implementation, and continuous improvement of commercial training programs that enhance the effectiveness of sales professionals across the organization. This role partners closely with Sales Leadership, Product Management, Marketing, Sales Operations, Human Resources, and subject matter experts to deliver engaging learning experiences that accelerate onboarding, strengthen selling capabilities, and improve commercial performance.

Reporting to the Senior Director, Global Sales Enablement, this position plays a key role in executing the organizations global enablement strategy by developing scalable learning solutions, facilitating instructor-led and virtual training, managing learning content, and measuring program effectiveness.

Essential Duties and Tasks

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions.

• Design, develop, and facilitate engaging instructor-led, virtual, and self-paced sales training programs.
• Deliver training on consultative selling, value selling, negotiation, account management, pricing fundamentals, product knowledge, customer engagement, and sales processes.
• Develop role-based learning paths for new hires and existing commercial employees.
• Maintain annual training calendars and coordinate training schedules across business units.
• Partner with commercial leaders to identify capability gaps and recommend learning solutions.
• Manage and continuously improve the commercial onboarding program for new sales employees.
• Coordinate onboarding activities across Sales, Marketing, Product Management, Operations, and Human Resources.
• Develop onboarding materials, facilitator guides, assessments, and job aids.
• Monitor onboarding progress and measure time-to-productivity for new hires.
• Create and maintain training materials, presentations, eLearning modules, videos, playbooks, quick reference guides, and facilitator resources.
• Ensure training content remains current with product launches, market changes, competitive positioning, and commercial priorities.
• Work with subject matter experts to develop technical and commercial learning content.
• Support content organization and maintenance within the organizations learning management and enablement platforms.
• Partner with frontline sales managers to reinforce training through coaching tools, reinforcement plans, and ongoing development activities.
• Assist in developing coaching resources that improve manager effectiveness.
• Support sales meeting agendas, workshops, and commercial development events.
• Administer learning programs through the Learning Management System (LMS) and other enablement platforms.
• Track participation, completion rates, learner satisfaction, knowledge retention, and business impact.
• Analyze training effectiveness using performance metrics and participant feedback.
• Recommend improvements based on business results and learner feedback.
• Partner with Strategic Marketing, Product Development, Sales Operations, Customer Success, and Human Resources to align learning initiatives with business objectives.
• Support product launches by developing and delivering associated training.
• Participate in cross-functional projects supporting commercial excellence initiatives.
• Assist with implementation of new enablement tools, technologies, and learning platforms.
• All other duties as assigned.

Qualifications, Education and Experience

• Bachelors degree in Business, Marketing, Human Resources, Organizational Development, Education, or a related field required.
• 5-8 years of experience in sales training, learning & development, sales enablement, commercial excellence, or related commercial functions.
• Experience developing and facilitating instructor-led and virtual training programs.
• Experience supporting sales organizations within manufacturing, industrial, packaging, or B2B environments preferred.
• Experience with Learning Management Systems (LMS), Salesforce, Microsoft Office Suite, and learning development tools.
• Instructional design experience strongly preferred.
• Experience creating eLearning modules and multimedia learning content is a plus

Key Competencies

Ethical Conduct

Professional Capacity

Oral/Written Comprehension

Oral/Written Expression

Deductive ReasoningInductive Reasoning

Mathematical Reasoning

Complex Problem Solving

Negotiation/Persuasion

External Client Contact

Work Environment

Work primarily in a climate controlled indoor environment with minimal safety/health hazard potential. Hearing protection, safety shoes, vision and other protection required when in manufacturing areas.

This role operates in a professional office environment that may have some exposure to a manufacturing environment. Employee is rarely exposed to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing areas.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Employee is regularly required to stand; walk; use hands/fingers to type, hold, handle, or feel; and reach with hands and arms. The employee is regularly required to talk or hear. The employee must occasionally lift and/or move up to 10 pounds.

The position requires 25% of travel time.

Other Duties

Always take ownership, be accountable for your actions, your job and your team. This job description is a tool for you. Other job duties/projects may be assigned to you to meet business needs, this outline is not to be considered a detailed description. Good and reliable attendance, positive attitude and at or above job specific metrics and/or goals will reflect on your annual review.

Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

ProAmpac is an equal opportunity employer and prohibits discrimination in its employment decisions based on race, religion, color, national origin, citizenship or immigration status, sex, pregnancy, childbirth and related conditions, lactation status, gender identity, sexual orientation, age, disability, veteran or military status, genetic information, ancestry or any other protected status as required by law. ProAmpac is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination of employment, recruitment advertising, pay and other forms of compensation, training and general treatment during employment. Discrimination of any type will not be tolerated.