Manager, Revenue Cycle (31868)

GI Alliance is seeking an experienced Revenue Cycle Manager.

Duties of this position include, but are not limited to, the following:

Position purpose

Provide leadership and oversight for Billing and Accounts Receivable operations by developing staff, driving operational performance, improving processes, and collaborating across the organization to achieve revenue cycle goals. This role is responsible for balancing day-to-day operational leadership with continuous improvement initiatives to support efficient, accurate, and high-quality revenue cycle operations.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervise daily Billing and Accounts Receivable operations to ensure timely and accurate billing, payment posting, collections, and revenue recognition.
• Lead, develop, and coach a high-performing team by providing daily guidance, performance feedback, mentoring, and employee development.
• Serve as the first point of escalation for operational and employee-related issues.
• Review daily, weekly, and monthly operational, productivity, and financial metrics to identify trends, prioritize work, and drive performance improvements.
• Maximize revenue through complete and accurate billing, timely collections, and effective resolution of reimbursement issues.
• Develop, analyze, and communicate operational, productivity, and financial reports to support departmental decision-making.
• Identify operational challenges, analyze contributing factors, and implement sustainable process improvements to improve efficiency, quality, and overall performance.
• Oversee quality assurance activities by monitoring work quality, identifying opportunities for improvement, and supporting corrective action plans.
• Support the development, implementation, and maintenance of departmental policies, procedures, workflows, and standard operating procedures (SOPs).
• Monitor service level agreements (SLAs) and key performance indicators to ensure departmental goals and customer expectations are consistently met.
• Foster a culture of continuous improvement, accountability, collaboration, and employee engagement.
• Collaborate with internal departments and third-party vendors to resolve operational issues, improve processes, and support organizational initiatives.
• Participate in the implementation of new processes, system enhancements, and operational improvements.
• Approve employee time off requests while ensuring appropriate staffing coverage.
• Conduct annual performance evaluations and provide ongoing employee coaching and counseling.
• Attend management meetings and participate in departmental and organizational initiatives as requested.
• Perform other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Minimum five (5) years of revenue cycle management. Prior supervisory experience is required.

Additional Qualifications: N/A

Performance Requirements:

• Excellent Management Skills
• Multi-location coordination and multi-state environment
• Excellent Negotiation Skills
• Excellent Problem Solving Skills
• Detail-Oriented & Excellent Multitasking Skills
• Teamwork Development Skills
• Excellent Organizational skills
• Excellent Oral and Written Communication skills are required
• Proficiency and experience with EMRs, EHRs and claims clearinghouses.
• Proficient in the knowledge and use of MS Office (Word, Excel, Outlook, PowerPoint).
• Ability to travel if needed.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran