Job Description
Under the direction of the Director of Radiology Administration, manages the daily operations of assigned section(s) of Radiology, which may include one or more of the following: General Diagnostic, CT, MR, Nuclear Medicine, Ultrasound, Testing centers, or Women's Imaging. Assures compliance for all Regulatory Agency's, which includes credentials, education and training, policies and procedures, quality assurance, radiation safety, etc. for their assigned sections. May include responsibilities for Radiology Information System and PACS.
Responsibilities
Daily Operations: Provides oversight for daily operations in areas of responsibility to included daily workflow, (scheduling, registration and lab functions as appropriate.) May delegate but oversees staffing levels and adjusts as appropriate. Evaluates radiology services and maintains standards of quality. Is responsible for interviewing, making recommendations for hire, department specific orientation, annual performance reviews, counseling and discipline in a timely manner. Obtains appropriate credentialing verification for licensed staff to meet all regulatory requirements. Oversees required education/training programs for staff and maintains records for compliance.
Financial: Assists in the preparation of the capital and operational budget and completes variance analysis as appropriate. Makes recommendations to the Director for new programs and/or services or reductions in programs or services. Performs reconciliation of charges for procedures performed in areas of responsibility.
Quality Control and Performance Improvement: Coordinates Quality Improvement activities for the department and participates as appropriate on hospital wide committees and process action teams. Participates in the development of new policies and procedures for the department and regularly updates policies as indicated. Participates in the evaluation of and decision to purchase new equipment and technologies. Assures equipment is maintained and Physicist reports are completed annually.
Maintains statistical information regarding staffing, quality issues and prepares analysis of the data.
Personnnel Development/Education: identifies educational opportunities and needs for staff. Actively participates in the clinical ladder process by identifying projects, overseeing activities and making recommendations for clinical ladder awardees. Supports the Radiologic Technology Program by maintaining a professional relationship with students as well as assigning appropriate staff to supervise the students in the clinical setting. May participate on advisory committees related to education.
Customer/Patient Satisfaction: treats all customers including staff in a courteous and respectful manner. Provides oversight for the development and implementation of department specific initiatives. Holds staff accountable for adherence to customer satisfaction policies and procedures and initiatives. Participates in and encourages staff to participate in activities in the community that promote TCH and it's charitable mission. Acts as a liaison to other departments and referring physician offices to provide service and resolve issues.
IT Functions: All managers are responsible to oversee proper use of the IT functions within their areas of responsibility. Holds staff accountable for proper entering of data and tracks compliance as part of the employees annual performance review.
Oversees the Radiology Information, PACS, Powerscribe Systems. Maintains and supports Radiology IT functions, keeping database current. Troubleshoots problems, corrects and works with IT to implement solutions. Acts as the liason for radiology for all IT functions. May delgate as appropriate.
Oversees Off site Testing Centers: oversees scheduling, registration and all pre admission testing for patients prior to surgery at TCH. Acts as a liaison with other Imaging Departments at TCH regarding nursing related issues, policies and procedures. Ensures appropriate education to patients and patient families regarding surgery plan of care, priorities and follow-up required. Ensures complete and timely communication with peers, physicians and other departments to ensure excellence in the patient's continuum of care.
Qualifications
EDUCATION: Completion of an AMA approved Imaging Technology Program. Bachelor of Science Degree in Radiologic Technology or other imaging related field or an equivalent combination of experience and education.
YEARS OF EXPERIENCE: 5 years of diversified experience as an Imaging Technologist or in an Imaging related field to include exposure to a wide variety of imaging modalities.
LICENSES REGISTRATIONS &/or CERTIFICATIONS:
Registered by the American Registry of Radiologic Technologists or other related imaging field. Current licensure by the State of Ohio or other appropriate regulatory body.