Sutter Health logo

Manager, Quality, Patient Safety and Infection Prevention

Sutter Health

  • Burlingame, California
  • 30+ days ago

    Highlights

    Knowledge of health care operations, and health care (International Classification of Diseases (ICD 10), Current Procedure Terminology (CPT) and/or Diagnosis Related Groups (DRG)) coding with a focus on quality management and care coordination services in acute and non-acute outpatient settings. Continually facilitates management and clinical leaderships' ability to monitor and review relevant and focused results to include customer input, reimbursement, patient safety, clinical quality, and regulatory compliance.

    Numbers & Facts

    LocationBurlingame, California
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1921
    Websitehttps://jobs.sutterhealth.org/

    Description

    We are so glad you are interested in joining Sutter Health!

    Organization:

    MPHS-Mills-Peninsula Medical Center

    Position Overview:

    Responsible and accountable for facilitating, measuring, evaluating and reporting on the clinical and operational performance of system-wide patient safety and clinical quality initiatives. These initiatives may include, but are not limited to, The Joint Commission (TJC), Center for Medicare Services (CMS), Quality Net (QNet), Leapfrog, National Patient Safety Foundation (NPSF), National Healthcare Safety Network (NHSN) for Acute facilities and Institute for Medical Quality (IMQ) and Integrated Healthcare Association (IHA) for Ambulatory facilities as well as initiatives driven internally and obtained through various data sources as applicable.

    Responsible for the effective management of staff including hiring, performance evaluations, employee growth and development, satisfaction and as needed counseling and disciplinary actions. Coordinates and participates in the planning, data collection, data analysis, implementation and follow up for multifaceted quality performance assessment and improvement projects for affiliate. Develops protocols for the collection of data and designing data collection instruments. Collaborates with the abstraction and analytic team to compile and analyze results; composes status reports on analyses. Designs and delivers presentations of material developed. Manages project budget and timelines. May manage chart abstraction staff. Functions as project leader and manager. Works on performance-measurement, target-definition, evaluation and reporting expertise necessary to drive significant breakthroughs related to patient safety, risk reduction, and clinical quality and care management performance. Responsible for independent action in performance measurement metrics and a variety of special projects. Participates in evaluations of current information processing systems and coordinates planned changes, upgrades, and conversions as appropriate. Collaborates with personnel responsible for EMR, internal reporting platforms, and Sutter Information Services as well as other available databases to measure performance. Continually facilitates management and clinical leaderships' ability to monitor and review relevant and focused results to include customer input, reimbursement, patient safety, clinical quality, and regulatory compliance.

    Job Description:


    EDUCATION:
    Equivalent experience will be accepted in lieu of the required degree or diploma.

    • Bachelor's


     

    CERTIFICATION & LICENSURE:

    • RN-Registered Nurse of California
    • OR MD-Medical Doctor (may be international)
    • OR PharmD-Pharmacist
    • OR PA-Physician Assistant
    • ​OR NP-Nurse Practitioner


    TYPICAL EXPERIENCE:

    • 8 years recent relevant experience



    SKILLS AND KNOWLEDGE:

    • Knowledge of database architecture and management and data extraction methods required.
    • In-depth experience with Midas, including Quality, Risk and Case Management modules, and/or Epic EHR, or the equivalent.
    • Experience with Statit PPR, Statit PiMD, Tableau, Crystal Report Writer and/or Allscripts or the equivalent.
    • Advanced SQL knowledge and experience
    • Advanced skill with presentations, word processing and spreadsheet applications with an advanced knowledge of Microsoft Office Suite required. Must be advanced in MS Excel.
    • Advanced analytical skills with the ability to collect, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Experience with statistical methodology is required.
    • Knowledge of health care operations, and health care (International Classification of Diseases (ICD 10), Current Procedure Terminology (CPT) and/or Diagnosis Related Groups (DRG)) coding with a focus on quality management and care coordination services in acute and non-acute outpatient settings. Includes structure, department-specific policies and procedures and workflows.
    • Requires teamwork, organizational and communication skills. ability to be involved in, and prioritize multiple projects at the same time in a rapidly changing environment.
    • Must have the ability to interact with all levels of employees and medical staff as well as interface directly with external agencies and organizations.
    • Must have ability to organize, interpret and present data effectively; creatively and effectively problem-solve, good decision-making skills.
    • Leadership, communication and teaching / training skills.

    Job Shift:

    Days

    Schedule:

    Full Time

    Days of the Week:

    Monday - Friday

    Weekend Requirements:

    As Needed

    Benefits:

    Yes

    Unions:

    Yes

    Position Status:

    Exempt

    Weekly Hours:

    40

    Employee Status:

    Regular

    Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

    Pay Range is $172,848.00 to $276,577.60 / annual salary

    The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

    Benefits

    Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance

    About Company

    Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

    We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

    Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

    Similar Jobs

    See more jobs