Manager | Quality

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Manager | Quality

FTE: 1.0; Full-time, salaried position

Schedule: Monday-Friday, normal business hours; no weekends, holidays, or call obligations

Location: Front Street Campus, La Crosse, WI | Hybrid eligible (must reside in WI, MN, or IA)

Why Join Us?

At Emplify Health, quality, patient safety, and continuous improvement are at the center of everything we do. As a Quality Manager, you'll play a key leadership role in advancing clinical quality and patient safety initiatives across our organization while partnering with leaders throughout the health system to drive meaningful improvement.

This role offers the opportunity to influence organizational strategy, mentor a highly skilled team, lead impactful projects, and collaborate with leaders across inpatient, ambulatory, procedural, and specialty care settings. You'll join a supportive, collaborative team that values innovation, professional growth, and making a difference for patients and communities.

Position Overview

The Quality Manager partners with the Director of Quality Improvement to lead initiatives focused on improving clinical quality, patient safety, operational performance, and regulatory compliance. This leader serves as a trusted advisor to operational teams, helping prioritize improvement efforts, manage complex projects, and support organizational goals.

The Quality Manager also provides leadership and development for a team of quality professionals, ensuring effective day-to-day operations and fostering a culture of accountability, collaboration, and continuous improvement.

What You'll Do

• Lead quality improvement, patient safety, and performance improvement initiatives across the organization.
• Partner with clinical and operational leaders to advance strategic quality goals and improve outcomes.
• Provide expertise in quality methodologies, project management, regulatory readiness, and performance measurement.
• Prioritize and manage quality, safety, and data-related initiatives.
• Lead and develop a team of approximately 8 Quality Improvement Specialists.
• Drive collaboration, change management, and a culture of continuous improvement.

What You'll Bring

Required:

• Bachelor's degree in Nursing, Health Sciences, Business, Information Systems, or a related healthcare field
• Registered Nurse (RN) license in Wisconsin
• Current BLS certification through the American Heart Association or American Red Cross
• Minimum of two years of direct patient care experience in an inpatient or outpatient setting
• Five to seven years of progressively responsible experience in quality improvement, performance improvement, process redesign, project management, or change leadership
• Previous leadership experience strongly desired

Ideal Candidate Profile

We're seeking a leader who:

• Thrives in a fast-paced, highly collaborative environment
• Can think independently and make sound decisions with confidence
• Remains composed under pressure and approaches challenges thoughtfully
• Demonstrates strong emotional intelligence and professionalism
• Excels at facilitation, project management, and organizational influence
• Can effectively navigate competing priorities and make difficult decisions when needed
• Is committed to quality, patient safety, and continuous improvement

Why You'll Love This Team

• Collaborative and supportive culture where team members genuinely care about one another
• High visibility and partnership with leaders across the health system
• Meaningful work that directly impacts patient safety and quality outcomes
• Exposure to diverse projects, strategic initiatives, and organizational priorities
• Opportunities to build expertise in quality improvement, facilitation, public speaking, and leadership

What You'll Get

• Competitive salary based on experience
• Opportunities for professional growth and leadership development
• Career advancement through our Career Development Center
• Comprehensive healthcare benefits and a competitive retirement program
• Flexible salaried schedule with no weekends, holidays, or call responsibilities
• Hybrid work (<50% from home), based on operational needs

About Emplify Health

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

Equal Opportunity Employer

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer