Manager Performance Improvement Labor

HCA Healthcare

Nashville, TN

JOB DETAILS
SKILLS
Animal Care, Automotive Repair and Maintenance, Banking Services, Budget Management, Budgeting, Business Operations, Child and Youth Services, Communication Skills, Continuous Improvement, Cost Control, Establish Priorities, Event Management, Healthcare, Hospital, Internet Application, Kronos Products, Leadership, Maintain Compliance, Medical Assistance, Operations, Operations Management, Operations Planning, PHY, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Productivity Management, Project/Program Coordination, Scholarship, Scorecarding, Staff Training, Stock Purchase Plans, Strategic Planning, Student Loans, Team Building, Time Management, Training/Teaching, Tuition Fees
LOCATION
Nashville, TN
POSTED
8 days ago

Introduction

Do you want to join an organization that invests in you as a Manager Performance Improvement Labor? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Manager Performance Improvement Labor like you to be a part of our team.

Job Summary and Qualifications

Job Summary:

The Physician Services Labor Management Manager assists in the planning and execution of labor and productivity initiatives across the PHY service line. This role manages day‑to‑day productivity monitoring, ensures accurate use of standard tools, and partners with facility and division leaders to meet established productivity targets. The Manager identifies operational opportunities, develops practical recommendations, and communicates findings to leadership in a timely and clear manner. The position plays a key role in supporting annual labor budgeting, maintaining adherence to corporate policies, optimizing staffing resources, and promoting collaboration across departments. The Manager helps drive continuous improvement efforts and supports high levels of satisfaction among internal partners and stakeholders.

Responsibilities:

  • Identifies productivity improvement opportunities and recommends actionable solutions to Corporate, Division, and facility leadership teams.
  • Guides the effective use of labor/productivity systems and web‑based applications to ensure accurate collection and reporting of statistical values tied to labor cost management.
  • Supports Monthly, Quarterly, and Annual strategic planning sessions by contributing data, insights, and recommendations that help set operational priorities and cost‑saving targets.
  • Leads and participates in the integration of Physician Services departments into PLUS-related systems (Kronos, GHR, QMIRS, etc.), ensuring appropriate configuration and visibility.
  • Reviews and evaluates productivity across various skill mixes, including Medical Assistants, Clinicians, and Providers, and provides recommendations for improvement.
  • Delivers training to leaders on PLUS, FPC, and other productivity tools, ensuring consistent understanding and utilization.
  • Monitors productivity performance using standard tools and software, escalating concerns and opportunities as appropriate.
  • Helps develop, support, and refine daily operations, policies, systems, and procedures to meet cost‑reduction and system‑utilization goals.
  • Participates in facility and division budget planning processes.
  • Prepares and provides monthly KPIs and quarterly scorecards for leadership review.
  • Assists with the development and training of staff by coordinating education programs and in‑service opportunities for Physician Services teams.

Education & Experience:

  • Bachelor's degree
  • Master's degree Relative work experience may substitute for other degrees
  • 5+ years of experience in relevant work

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager Performance Improvement Labor opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Company

H

HCA Healthcare

At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.

HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.

And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1968
WEBSITE
http://hcahealthcare.com/