Manager, Outside Sales

Spectrum

Overland Park, KS

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JOB DETAILS

SKILLS

Administrative Skills, Auto Insurance, Budgeting, Business Support, Coaching, Communication Skills, Computer Skills, Computer Software, Customer Experience, Customer Relations, Direct Sales, Driver's License, English Language, Establish Priorities, Field Sales, Interpersonal Skills, Leadership, Marketing, Mobile Devices, Modems, Multitasking, Network Routers, Operating Systems, Operations, Operations Management, Organizational Skills, Payroll Administration, Performance Analysis, Performance Reviews, Project/Program Management, Reporting Skills, Sales, Sales Prospecting, Smartphones, Team Lead/Manager, Telecommunications, Time Management, User Documentation, Willing to Travel, Wireless Communications

LOCATION

Overland Park, KS

POSTED

1 day ago

Job Summary

This position leads a geographically assigned team of Residential Connectivity Sales Supervisors and their teams. Responsible for leading and managing the daily operations that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience.
Responsible for meeting and exceeding budgeted headcount and sales goals.
A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams and developing skills in others.
Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
Leads a team of Residential Connectivity Sales Supervisors and their teams.
Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations.
Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Supervisors and their teams.
Identify knowledge and training gaps within the Residential Connectivity Sales Supervisors and their teams, and develop plans to address these gaps.
Be familiar with reporting and analytics necessary to drive and support business decisions.
Collaborate with other departments and or support teams to achieve goals and objectives.
Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work.
Coach to and follow Charter's Sales Process.
Communicate territory assignments to Residential Connectivity Sales Supervisors
Monitor the payroll process and ensure timely and accurate approval of all commission payments.
Completes administrative tasks related to all sales activities and ensures their team does the same.
Has detailed understanding of Charters product offerings and value proposition in the markets they sell in.
Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers.
Prepares reports as needed.
Perform other duties as requested by leadership.

Qualifications

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English Language.
Excellent communication, interpersonal and organizational skills
Possess strong technical and computer skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Must be able to work non-traditional work hours such as evenings and weekends
Valid driver's license, satisfactory driving record within Company required, standards and auto insurance
Ability to complete documentation accurately.

Required Education

Bachelor's degree in business or marketing, or equivalent work experience.

Required Related Work Experience and Number of Years

5+ years' of Outside Sales or related work experience.

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of Direct Sales practices
Experience with consumer education of products and services
Knowledge of cable or telecommunications service

Preferred Related Work Experience and Number of Years

Sales Supervisory experience preferred - 0.5+

WORKING CONDITIONS

Field and Office environment
Outside field environment with exposure to inclement weather
Travel as required

About the Company

Spectrum

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Computer/IT Services

FOUNDED

1993

WEBSITE

https://jobs.spectrum.com/

Manager, Outside Sales

Spectrum

Overland Park, KS

About the Company

Spectrum

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