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Manager, Operations Engineering, Strategic Programs & Engineering

Amazon.com Inc

  • Bellevue, WA
  • 30 days ago

    Highlights

    This leader will oversee a team of Operation Engineers who act as single liaison between Operations and Engineering owning (1) Sourcing problems: Filtering signals from DSP feedback and ops listening tools to identify and prioritize engineering programs (2) Centralizing reporting: Owning consolidated operational dashboards (e.g., Pulse Dashboard) that provide a single pane of glass across SP&E programs (3) Bridging the gap: Serving as the dedicated conduit that translates operational pain points into actionable engineering requirements, eliminating the current ad hoc handoff model. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. We are looking for Manager in Bellevue, Washington to join the team.

    This leader will oversee a team of Operation Engineers who act as single liaison between Operations and Engineering owning (1) Sourcing problems: Filtering signals from DSP feedback and ops listening tools to identify and prioritize engineering programs (2) Centralizing reporting: Owning consolidated operational dashboards (e.g., Pulse Dashboard) that provide a single pane of glass across SP&E programs (3) Bridging the gap: Serving as the dedicated conduit that translates operational pain points into actionable engineering requirements, eliminating the current ad hoc handoff model.

    Key job responsibilities

    • Own the master lifecycle template and stage-gate criteria that govern how work moves from engineering through construction, commissioning, and launch
    • Create and maintain a series of tools to filter signals, report out engineering solutions and
    • Own the team"s engineering program dashboard, providing real-time visibility into program health, risk, and milestones across the network
    • Manage and develop a team of up to 6 engineers, setting goals, providing feedback, and owning career growth and performance
    • Build strong relationships across Engineering, Planning, Operations, Material Handling, and Equipment teams
    • Establish shared mechanisms and collaborate with partner teams to align on standards, processes, and solutions
    • Facilitate cross-functional reviews to align on design and process decisions
    • Lead engineering design standards, module audits, and root-cause deep dives, translating findings into actionable recommendations

    A day in the life

    You review the program dashboard for anything that flipped to at-risk, unblock an engineer on a stalled review, and join a stage-gate review with partner teams to align on launch readiness. You coach a report through a root-cause analysis, review a recommendation before it goes to leadership, and prep your weekly roll-up for the business review. The role balances people leadership, technical judgment, and cross-functional collaboration.

    About the team

    You review the program dashboard for anything that flipped to at-risk, unblock an engineer on a stalled review, and join a stage-gate review with partner teams to align on launch readiness. You coach a report through a root-cause analysis, review a recommendation before it goes to leadership, and prep your weekly roll-up for the business review. The role balances people leadership, technical judgment, and cross-functional collaboration.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles