Manager: Operationl Prod Spprt & Sales

Career Opportunities: Manager: Operationl Prod Spprt & Sales (8442)

Requisition ID 8442 - Posted 16/09/2026

Company: Komatsu South Africa

Business Unit: South Africa

Division: Operations

Department: Mogalakwena

Location: Mogalak Field Serv

Reference Number: 8442

Grading: Salaried - D2

EE Position

Introduction

Komatsu has an opportunity for an experienced leader with a strong technical background in Heavy Earthmoving Equipment (specifically rope shovels) in a Mining environment, to manage the centralised technical support and service function to join our operations at our Mogalakwena Branch. The ideal candidate should have a relevant Trade or B.Tech or B.SC Eng (electrical or mechanical) qualifications with leadership/supervisory experience in the mining industry.

Qualifications

• Trade/B.Tech/B. Degree (Electrical/Mechanical Engineering)

Experience

• 8 years experience in the heavy earthmoving equipment and mining environment
• 2 years supervisory management (an advantage)
• Experience maintaining rope shovels and electric wheel loaders essential.
• Good understanding of the Komatsu EDTs.

Specific Knowledge Requirements

• Computer Literate - MS Excel.
• Customer and Supplier liaison.
• Technical Quality Control.
• Technical Product Advice and Support.
• Parts Sales for Operational Unit (after-market).

Summary Description of Role

• Provides technical product advice/procedures to all technical functions across the organisation.
• Introduce, monitor and drive field campaigns and warranties.
• Assisting colleagues with expert advice relating to maintenance and repair of components.
• Implementing monitoring & checks that new machines are properly assembled and commissioned to meet the customer's requirements.
• Assisting branch with parts or service advice where equipment is not meeting the customer's minimum availability targets.
• Aiding in resolving technical matters pertaining to equipment.
• Supporting Branches and Depots to obtain most effective combination of infrastructures, services, manpower, facilities, and equipment.
• Finding and implementing most cost-effective solutions to service, technical and product problems.
• Utilises electronic monitoring systems such as VHMS and Komtrax to provide predictive maintenance service to customers.
• Plans visits and audits to monitor technical compliance & service quality.
• Visits suppliers to inspect components as and when required.
• Investigating validity and conditions of warranty.
• Liaising with the centralised Product Support function with regards to issues & problems.

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

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