Manager on Duty

Minimum Requirements: High school diploma or GEDOne year of experience in recreation, facility operations, or customer serviceExperience handling cash or working with point-of-sale systemsAbility to obtain CPR, AED and First Aid Certification within six months of employmentAbility to work independently and make sound decisionsStrong communication and customer service skillsAbility to multitask and stay organized in a fast-paced environmentAbility to lift, carry, push, or pull up to 50 pounds For more details about responsibilities and qualifications,view the full job description here. Pay & Perks Hourly pay range: $21.11 - 26.97Employee Assistance ProgramDiscounts on City recreation programsFree CPR training opportunities for eligible employeesOpportunities for continued involvement in seasonal and recreation programming Why join the Kentwood Parks and Recreation team: The Kentwood Parks and Recreation Department enriches the lives of community members through recreational classes, programs, and activities.

About the Role Join our Team! The City of Kentwood is seeking a Manager on Duty to support our Parks & Recreation Department on an irregular part-time basis. In this role, youll help oversee daily recreation facility operations while ensuring a safe, clean, and welcoming environment for all visitors. Youll serve as a key point of contact during facility hourssupporting programs and events, assisting patrons, and ensuring operations run smoothly. This position is ideal for someone who enjoys working with people, takes initiative, and thrives in a fast-paced, community-focused environment. What Youll Do Supervise daily recreation facility operations and ensure safe, appropriate use of all spacesOpen and close facilities following established proceduresProvide excellent customer service to patrons in person, by phone, and via emailAssist with registrations, memberships, reservations, and paymentsSupport programs and events, including setup and teardown of equipment and spacesConduct routine walkthroughs to monitor cleanliness, safety, and maintenance needsPerform basic custodial tasks to maintain a clean and organized facilityHandle cash transactions and complete daily financial balancingEnforce facility policies and respond to incidents, accidents, and emergenciesServe as a point of contact for participants, volunteers, and community groupsComplete reports such as attendance logs, incident reports, and daily activity records About You Youre dependable, observant, and customer-focused, with the ability to take initiative and manage responsibilities independently. Youre comfortable handling a variety of tasksfrom customer service to facility oversightand can stay calm and professional in busy or unexpected situations. Minimum Requirements: High school diploma or GEDOne year of experience in recreation, facility operations, or customer serviceExperience handling cash or working with point-of-sale systemsAbility to obtain CPR, AED and First Aid Certification within six months of employmentAbility to work independently and make sound decisionsStrong communication and customer service skillsAbility to multitask and stay organized in a fast-paced environmentAbility to lift, carry, push, or pull up to 50 pounds For more details about responsibilities and qualifications,view the full job description here. Pay & Perks Hourly pay range: $21.11 - 26.97Employee Assistance ProgramDiscounts on City recreation programsFree CPR training opportunities for eligible employeesOpportunities for continued involvement in seasonal and recreation programming Why join the Kentwood Parks and Recreation team: The Kentwood Parks and Recreation Department enriches the lives of community members through recreational classes, programs, and activities. As well as providing green spaces, a community farmers market, community events, and very soon, a Community Center. Within Kentwoods 21 square miles, Parks and Recreation oversees: 15 parks covering more than 300 acres13+ miles of non-motorized trailsSplashpads, pickleball courts, playgrounds, and gathering spacesVariety of rental facilities available1000+ recreation programs and community events each year Apply Today Ready to be part of a team that keeps our community active, safe, and connected? Apply now to join Kentwood Parks & Recreation as a Manager on Dutywe look forward to hearing from you!