Manager of Technology

REPORTS TO:Assistant Superintendent of C&I 

SALARY GUIDE:12-month, Full-Time, Non-Affiliated position

SALARY & CONTRACT:    Min: $110,000   Max: $120,00

POSITION SUMMARY

The Manager of Technology is responsible for ensuring an effective technology and information services infrastructure and for organizational process control systems focused on continual service improvement and operational excellence. This includes leading strategic initiatives and supporting business and educational missions across operations, safety and communication systems, instructional media, telecommunications, and district-wide technical support.

QUALIFICATIONS

•    Education:

?   Bachelor's degree in Business Administration, Management Information Systems (MIS), Computer Science, or a related field required (or equivalent work-related experience).

?   Master's degree preferred.

•    Experience:

?   At least seven (7) years of increasingly responsible management information systems experience, including developing procedures and applications, overseeing major system upgrades and software implementations, performing systems analysis, and supervising operations and technical personnel.

•    Certifications & Licensure Requirements:

?   Must pass NJDOE fingerprinting and background check prior to employment.

?   Satisfactory completion of TB testing and pre-employment physical examination (if applicable).

?   Valid New Jersey Driver’s License and proof of insurance for local district travel.

DUTIES AND PERFORMANCE RESPONSIBILITIES

Duties and responsibilities include, but are not limited to, the following:

1. Vision, Leadership & Strategic Management

•    Provide strong, collaborative, and responsive vision, innovation, and leadership in the development, management, and maintenance of district technology programs and services.
•    Create and implement strategic plans for information systems, including evaluating current organizational goals, identifying key issues, analyzing system failures, initiating corrective actions, evaluating trends, and anticipating administrative and academic requirements.
•    Identify opportunities for the district to improve operational efficiency and effectiveness through process automation/reengineering and leveraging organizational strengths.
•    Coach, develop, and assist the administrative team in process improvement, with an emphasis on strategic analysis/planning, operational performance metrics, and thorough process documentation.
•    Advise the Superintendent, Board of Education, and administrative team on technology requirements, projects, operational changes, and service-level objectives, proactively informing the administration of potential issues.

2. Infrastructure, Network Operations & Systems Architecture

•    Direct the design, installation, operation, maintenance, and repair of Local Area Networks (LANs) and Wide Area Networks (WANs).
•    Ensure proper installation and maintenance of server hardware, printing services, and workstation hardware.
• Oversee and maintain districtwide VOIP Services
•    Coordinate, implement, or reconfigure computer hardware in support of building renovation and/or staff relocation on an as-required basis
• Maintain perimeter firewall and associated services
• Direct design, installation, operation and maintenance of district-wide security cameras, access control systems, and associated software

3. Application Support, Enterprise Systems & Compliance

•    Coordinate the implementation, support, and ongoing maintenance of the hosted integrated financial accounting, budget, payroll, personnel, and student information system.
•    Coordinate, support, and maintain the district’s Google Workspace instance.
•    Confer with vendor representatives and system users concerning system specifications, installations, data conversions, and third-party software data integration.
• Provide troubleshooting support for all district software and information systems.
•    Administer and interpret statutes, regulations, and policies concerned with legal responsibilities for IT, ensuring district processes comply with legislative changes and New Jersey educational regulations.

4. Business Continuity, Cybersecurity & Fiscal Oversight

•    Maintain disaster recovery (DRP) and backup procedures and control structures; verify the functionality of deployed backup systems to ensure data can be restored quickly and efficiently.
•    Develop, prepare, update, and maintain the district's Cyber Incident Response Plan (CIRP)
• Maintain multiple cybersecurity-related services, including email security, 2FA platform, EDR/XDR services, cybersecurity training awareness platform, and perimeter security.
•    Forecast financial requirements for technology expenditures, administer the department's expense allocations, and prepare the annual department budget and capital request proposals.
• Serve as district liaison for E-Rate processing and E-Rate funding requests.
•    Perform personnel administrative functions (e.g., hiring, counseling, training, supervising, evaluating, and professional development) to maintain optimal staffing and department productivity.
•    Maintain active knowledge of the IT field by attending seminars/workshops, participating in statewide work-groups, and conducting workshops as directed.
•    Prepare comprehensive reports, records, and correspondence related to departmental operations, and perform other duties as assigned by the Superintendent or designee.

KNOWLEDGE, SKILLS, AND ABILITIES

•    Knowledge of:

?   Public education business and management practices, school system organization, and New Jersey educational technology regulations.

?   Current principles, methods, and terminology in information systems, data management, and large-scale networked infrastructures.

?   Local and Wide Area Networks (LAN/WAN), server virtualization, cloud computing, operating systems, database management systems, and hardware/software applications.

?Electronic access control platforms, IP-based paging/intercom systems, and enterprise Identity and Access Management (IAM/SSO) protocols.

?   Disaster recovery, cyber incident response planning, and information security best practices.

?   Techniques for implementing technology in K-12 classrooms, fully integrated with curriculum and classroom management.

?   Principles and practices of management, personnel supervision, project planning, and budget administration.

•    Ability to:

?   Respond promptly and effectively to requests of internal clients, providing training, resources, and technical support.

?   Plan, organize, and prioritize complex workloads to meet strict deadlines and timelines.

?   Direct, supervise, coordinate, lead, support, and formally evaluate the performance and effectiveness of technology employees.

?   Analyze complex procedures/data and develop clear, logical conclusions and solutions.

?   Communicate effectively in both oral and written forms with non-technical stakeholders, board members, and executive leadership.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

•    Vision:Visual acuity sufficient to work at a computer screen frequently throughout the day; near/far visual acuity, depth perception, and color vision sufficient to recognize people, text, and data (20/2020/2020/20 vision, corrected or uncorrected).
•    Movement:Frequent standing; occasional bending, stooping, kneeling, and crawling in confined spaces within facilities (e.g., wiring closets, server rooms).
•    Lifting:Lifting up to 25 pounds frequently, 50 pounds occasionally, and in excess of 50 pounds with assistance (handling servers, UPS units, personal computers, printers, and network switches).
•    Communication & Mobility:Hearing and speaking ability sufficient to communicate over the telephone, in meetings, and in routine conversations. Ability to sit for extended periods in a typing position, perform hand/finger dexterity for keyboarding, and drive an automobile to transport equipment between sites.
  
  
  

WORK ENVIRONMENT & OTHER CONDITIONS

•    Work is primarily performed in an office and school building environment with minimal exposure to health and safety hazards.

STATEMENTS OF COMPLIANCE

•    Equal Opportunity:The Mercer County Technical School District guarantees equal opportunities to all, regardless of race, color, age, creed, gender identity or expression, affectional or sexual orientation, ancestry, national origin, marital status, disability, nationality, or sex.
  
  
  
•    Americans with Disabilities Act (ADA):External and internal applicants, as well as employees who become disabled, must be able to perform the essential functions listed in this job description either unaided or with reasonable accommodation, determined on a case-by-case basis in accordance with applicable law.