Responsibilities
• Operations Support• 1. Coordinate equipment availability to meet excursion schedules and special events.• 2. Work closely with Operations, Transportation, and Marketing teams to support service delivery.• 3. Ensure equipment readiness and reliability for peak seasons.• Team Leadership• 1. Supervise mechanical staff, contractors, and restoration teams.• 2. Provide training, coaching, and performance management.• 3. Establish clear expectations and accountability standards.• 4. Foster teamwork and cross-departmental collaboration.
• Budget & Vendor Management• 1. Develop and manage departmental budgets.• 2. Track maintenance costs and identify cost-control opportunities.• 3. Negotiate and manage contracts with vendors, suppliers, and repair facilities.• 4. Prepare capital expenditure proposals.
• Customer Experience Support• 1. Ensure passenger equipment meets cleanliness, comfort, and presentation standards.• 2. Support themed or premium excursion services through equipment enhancements.• 3. Balance historical preservation with operational reliability.
• Key Competencies• 1. Safety-first mindset.• 2. Strategic asset planning.• 3. Problem-solving and troubleshooting.• 4. Decision-making under operational pressure.• 5. Strong communication and cross-functional collaboration.• 6. Attention to detail and regulatory discipline.
• Working Conditions• 1. Combination of office and rail yard/shop environment.• 2. Exposure to outdoor weather conditions and shop hazards.• 3. Availability for nights, weekends, and special excursion events as needed.• 4. Occasional travel to vendors or partner railroads.
Required Qualifications
Preferred Qualifications
1. Experience with historic or excursion passenger equipment.2. Experience with capital restoration projects.3. Knowledge of HVAC, electrical systems, and passenger amenities systems.