Special Instructions to Applicants
Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).
Job Summary
The Manager of Operations provides oversight of administrative, financial, and operational functions for the Office of Scholarships and Financial Wellness, and the Office of Financial Aid. This role is responsible for managing budgets, implementing and maintaining policies and procedures, ensuring compliance with institutional and audit requirements, and serving as a liaison to key University offices such as Procurement, Controller, Human Resources, Travel, and Fiscal Planning & Analysis. The Manager of Operations also supports personnel administration and plays a key role in promoting operational efficiency, accountability, and service excellence within the division.
Primary Duties and Responsibilities
The Manager of Operations manages and reconciles PeopleSoft budget reports and monthly financial statements to ensure accuracy and accountability. This includes preparing and processing interdepartmental transfers, budget revisions, and other required documentation, as well as overseeing accounts payable and receivable transactions. The position is also responsible for monitoring procurement card spending and ensuring timely reconciliation in Resolve.
This role provides oversight of procurement and resource management by entering and maintaining purchase orders, monitoring office supply inventory, and coordinating with Procurement, the Controller's Office, and OFPA on purchasing, billing, and other financial processes. The Manager also coordinates iTech work orders and ensures timely resolution of technology and system needs.
The Manager of Operations assists with personnel administration, including maintaining accurate personnel records and supporting the processing of personnel action forms. The position also contributes to staff onboarding, compliance tracking, and recordkeeping related to employees and equipment. In addition, the Manager provides administrative support to the Associate Director and Director for employee-related functions.
This position collaborates with enrollment leadership to ensure departmental business practices align with University policies and procedures. The Manager develops and implements administrative systems designed to improve recordkeeping, reporting, and processes across the offices of Scholarships and Financial Wellness and Financial Aid.
The Manager serves as a primary point of contact for students, parents, faculty, and staff, responding to inquiries regarding scholarships and financial wellness initiatives through phone calls, emails, and in-person interactions. The role also includes responsibility for reviewing and maintaining financial websites to ensure accuracy, accessibility, and usability for campus stakeholders.
The Manager of Operations provides general administrative support for special projects and initiatives that advance the goals of the Office of Scholarships and Financial Wellness and the Office of Financial Aid. This includes performing other related duties as assigned to support the efficiency, compliance, and integrity of these offices.
Performs other duties as assigned.