Manager of Laboratory Quality (ORMC)

Orlando Health

Orlando, Florida
6 days ago

$500 Per Year
Full-time

Highlights

OrlandoHealthOrlandoRegionalMedicalCenter(ORMC) isseekinganexperienced ManagerofLaboratoryQuality toleadqualityinitiativesacrossoneofFlorida'smostadvancedandrespectedlaboratoryprograms. Establishes and maintains a positive working relationship with team members, providers, nursing, medical directors, departmental leadership, and other hospital departments.

Numbers & Facts

Location	Orlando, Florida
Job Type	Full-time

Description

Position Summary:

Manager of LaboratoryQuality

OrlandoRegionalMedicalCenter(ORMC)|OrlandoHealth

LeadQuality.DriveExcellence.ImpactPatientCare.

Are youalaboratoryleaderpassionateaboutquality,compliance,andcontinuousimprovement?Doyouthriveoncreatingsystemsthatelevatepatientsafety,enhanceoperationalexcellence,andinspirehigh-performingteams?

OrlandoHealthOrlandoRegionalMedicalCenter(ORMC)isseekinganexperiencedManagerofLaboratoryQualitytoleadqualityinitiativesacrossoneofFlorida'smostadvancedandrespectedlaboratoryprograms.

In this influential leadership role, you'll be at the forefront of ensuring thehigheststandardsoflaboratoryexcellence,guidingregulatorycompliance,accreditationreadiness,performanceimprovementinitiatives,andqualitymanagementprogramsthatdirectlyimpactpatientoutcomesacrossourorganization.

OH - ORMC

WhyORMC?

AstheflagshiphospitalofOrlandoHealth,ORMCisanationallyrecognizedhealthcareinstitution,hometo:

ALevelOneTraumaCenter
CentralFlorida'sonlyLevelOneTraumaCenter
Comprehensivetertiaryandquaternaryservices
Advanceddiagnosticandlaboratorytechnologies
Acollaborativeculturefocusedoninnovationandpatient-centeredcare

AtOrlandoHealth,qualityisn'tjustadepartment.It'spartofeverythingwedo.

WhatYou'llDo

AstheManagerofLaboratoryQuality,youwill:

Leadandoverseethelaboratoryqualitymanagementprogram
EnsurecompliancewithCLIA,CAP,JointCommission,andapplicableregulatorystandards
Develop,implement,andmonitorqualitymetricsandperformanceimprovementinitiatives
Coordinateinspections,audits,accreditationactivities,andcorrectiveactionplans
Analyzequalitydataanddriveevidence-baseddecisionmaking
Partnerwithlaboratoryleadership,physicians,andmultidisciplinaryteamstoimproveoutcomes
Promoteacultureofsafety,continuousimprovement,andoperationalexcellence
Mentoranddeveloplaboratoryteammembersthrougheducation,coaching,andquality-focusedleadership

We'reLookingFor

Astrategicandcollaborativelaboratoryprofessionalwho:

Hasastrongbackground (5+ years of experience) inlaboratoryquality,compliance,andaccreditation
Possessesexceptionalleadershipandcommunicationskills
Enjoyssolvingcomplexchallengesanddrivingmeaningfulchange
Ispassionateaboutpatientsafetyandqualityoutcomes
Thrivesinafast-paced,high-complexityhealthcareenvironment

Schedule: Dayshift Monday-Friday

 Why Orlando Health Is Your Best Place to Work

At Orlando Health, we care about you as much as you care about your patients. As a team member, you’ll enjoy comprehensive benefits from day one:

Health & Wellness

Multiple medical, prescription, dental, and vision plans
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
On-site pharmacy and discounted health services
Wellness incentives—earn up to $500/year

Financial Security

Competitive 401(k) plan with up to 5% employer match
Group life, short‑term, and long‑term disability insurance at no cost

Time Away & Family Support

Nearly five weeks of PTO—including vacation, holidays, and sick leave
Four-week paid parental leave for eligible team members
Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring

Learning & Career Growth

“Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
Full career development resources: coaching, workshops, events, and leadership training

Extra Perks

Employee Assistance Program (EAP) offering confidential counseling services
Access to discounts on attractions, travel, cell phones, insurance, and more

Essential Functions

Works with laboratory leadership to ensure workflow practices align with departmental strategies and maintain a high standard for patient safety and quality.
Ensures all regulatory compliance standards are met in all testing practices.
Works with various units to correct identifiable defects regarding workflow, quality, and safety standards.
Trains and maintains competency for departmental quality specialists based on LEAN best practices.
Establishes and maintains a positive working relationship with team members, providers, nursing, medical directors, departmental leadership, and other hospital departments.
Organizes and leads department-specific workgroups to achieve success with quality metrics and KPIs.
Promotes a healthy work environment by establishing a climate of growth, challenge, and development for team members.
Oversees daily operations of departmental quality specialists and creates standardization for issue resolution, project management, and implementation of new practices.
Maintains responsibility for MediaLab and ensures all policies and procedures meet CAP and regulatory standards.
Maintains compliance with all Orlando Health policies and procedures.
Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.

Other Related Functions

Attends all departmental meetings.
Participates on committees related to quality and patient safety as appropriate.
Responsible for monthly reports addressing areas of opportunity and the monitoring of improvement processes.
Provides the team with training and education focusing on best practice and LEAN processes.

Qualifications:

Education/Training

Bachelor’s degree in sciences or a qualified area.

Licensure/Certification

Florida Clinical Laboratory Supervisor License.
Nationally recognized MLS certification (certifying agencies include, but are not limited to ASMT, ASCP, AABB, and AACC).

Experience

Minimum of five (5) years’ experience working in quality assurance in a certified clinical laboratory.

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