Manager of Hospital Operations

Northern Maine Medical Center

  • Fort Kent, ME
  • 25 days ago

    Highlights

    Monitors and coordinates the daily patient care activities of the nursing units; schedules staff to ensure full coverage of patient care needs at all times and to ensure effective patient services and addresses staffing issues in a timely and effective manner. Coordinates services with other patient care units as required; maintains communication with allied services and maintains community liaison as appropriate.

    Numbers & Facts

    LocationFort Kent, ME

    Description

    Essential Functions:

    • Understands the Mission and Core Values of Northern Maine Medical Center.
    • Demonstrates competency, accountability, empathy and professional responsibility.
    • Monitors and coordinates the daily patient care activities of the nursing units; schedules staff to ensure full coverage of patient care needs at all times and to ensure effective patient services and addresses staffing issues in a timely and effective manner.
    • Coaches, mentors, and trains employees performing related work.
    • Coordinates services with other patient care units as required; maintains communication with allied services and maintains community liaison as appropriate.
    • Actively involved in quality assurance activities and compliance with operational standards.
    • Participates in program development, assists nursing leadership to maintain high performing teams and contributes to the development and implementation of operating policy and procedures.
    • Demonstrates knowledge, understanding and application of hospital policies/procedures in performing job functions.
    • Demonstrates sound judgment in handling situations not covered by written and/or verbal directions.
    • Willingness to adjust personal schedule occasionally as workload fluctuates and department needs require.
    • Identifies and makes recommendations for department processes to improve in service efficacy and efficiency.
    • Participates in nursing administrative functions, including but not limited to performance evaluations, clinical quality audits, hiring and disciplinary action.
    • Directly supervising and developing nursing staff, may participate in creating schedules, providing guidance, and answering health-related questions.
    • Managing the daily operations of the nursing unit, ensuring efficient workflow and effective communication between staff and other departments.
    • Ability to identify and solve clinical and administrative problems that interfere with patient care.
    • Addressing staff absences, sick calls, and other personnel issues.
    • Ensuring patients receive adequate care and monitoring patient flow.
    • Making rounds on patients, observing their condition, and communicating information to families.
    • Directing the care of patients assigned to nursing staff.
    • Recognizing and responding to patient care priorities in the hospital and long-term care facility.
    • Communicating with other departments, physicians, and hospital administrators.
    • Representing hospital administration and patient care services.
    • Handling incident reports and other issues.
    • Acting as a liaison between patients, families, and the hospital staff.
    • Ensuring compliance with policies and procedures.

    Professionalism:

    • Work independently within nursing scope of practice to achieve positive clinical outcomes.
    • Maintain a level of professional development through continuing education, attendance at nursing leadership meetings, quality improvement initiatives and sharing of knowledge
    • Communicates and interacts with patients and staff in a professional manner that is in line with NMMC's Mission and Core Values.
    • Demonstrates a positive, "can do" attitude.
    • Open to change, manages change positively, willingly evaluates and adapts actions as the hospital and external healthcare environment demands.

    Education: Minimum - Graduate from an accredited school of nursing and holds current Maine RN license; Preferred - Bachelor's degree in Nursing

    Work Experience: A minimum of 7 years of nursing experience and 3 years (5 years preferred) of leadership experience as a manager or higher-level position.

    Licenses & Certifications: Minimum - Current Maine Nursing License, CPR/BLS Certification; Preferred - ACLS and PALS (required within 6 months of hire)

    Required Skills, Knowledge, and Abilities:

    • Knowledge and experience documenting patient care in an electronic medical record.
    • Excellent verbal, written, and presentation skills.
    • Ability to take direction from all levels of leadership.
    • Ability to educate and mentor staff.
    • Ability to provide counseling and emotional support with compassion and respect for the individual.
    • Ability to provide support and constructive feedback to the members of the care team (teamwork).
    • Must possess initiative and ability to work independently.
    • Ability to maintain confidentiality of medical records.
    • Good organization habits.
    • Ability to adapt to change quickly and positively.
    • Ability to care for patients in all developmental stages to include pediatrics and geriatrics.

    Physical Requirements:

    • Standing or Walking: 4-7 hours/day, moderate energy requirement (5-7 hours/day)
    • Lifting: 25-50 lbs. with good body mechanics, and must be able to push/pull weight distances of greater than 3 feet manually or with assistive devices.

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