Manager of Assessment and Intake

Introduction

Want to join a team of daring managers who care without reservations or limits? Our Pinewood Springs team is looking for a(an) Manager of Assessment and Intake. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

Pinewood Springs, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Manager of Assessment and Intake and be a part of the innovation of ideas.

Job Summary and Qualifications

• Demonstrates an active concern for all customers (both external and internal) of the hospital by responding to their needs and expectations in a positive and exemplary manner. 
• Serves as an example for Customer Service and Customer Loyalty principles. 
• Works with Director of Admissions and Clinical Operations to develop and implement more efficient processes in managing assessment and referral systems. 
• Demonstrates initiative in providing customer service and resolving problems. 
• In conjunction with the Director of Admissions and Clinical Operations, supervises Options staff regarding issues of emergency detention, needs assessment, physician relationships, pre-authorization and community referrals. 
• Supervises transport process between hospitals 
• Demonstrates an attitude of teamwork and cooperation. Utilizes good communication skills in interacting with colleagues and staff and in resolving conflicts. Attends to disagreements in a professional manner. 
• Facilitates effective communication and problem solving with staff in other departments. Demonstrates the ability to build consensus and exhibits leadership skills. 
• Fosters effective communication and a cooperative working relationship with other departments. 
• Promotes positive relationships and builds morale in the departments. 
• Integrates organizational and departmental values, mission, and strategic planning. 
• Continuously assesses and improves the performance of care/services provided by the Departments. 
• Demonstrates uncompromising ethics and personal integrity by adhering to the highest standards of ethical behavior. 
• In conjunction with the Director of Admissions and Clinical Operations, coordinates assessment, development, implementation, and evaluation of Departments’ Policies/Procedures and regulatory requirements that will appropriately guide and support the provision of services to be provided. 
• Assures compliance within departments with JCAHO, CMS and state regulatory standards. 
• Under the supervision of the Director of Admissions and Clinical Operations, completes performance management plans within required time frame and includes required attachments. 
• Effectively manages departmental staff issues related to hiring, terminations and disciplinary actions, consulting with Human Resources as necessary. 
• Provides a positive environment for employee growth, development, and retention; with open communication throughout the system and effective allocation and utilization of human resources. 

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• Nonviolent Crisis Intervention must be obtained within 30 days of employment start date
• Masters Degree in Psychology OR Counseling OR Social Work OR related field - Required OR BSN
• License (nursing or clinical) - Preferred
• Minimum of five years experience in behavioral health field -Strongly Preferred
• Prior leadership (coordinator/supervisor) - Preferred

Pinewood Springs is a joint venture mental health and wellness hospital operated by HCA Healthcare’s Tristar Health and Maury Regional Medical Center. The hospital serves the mental health needs of both adolescent and adult patients. A broad range of inpatient and outpatient services are offered to treat individuals with mood, thought, and co–occurring disorders within a supportive and therapeutic environment.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Manager of Assessment and Intake and help us improve more lives in more ways.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.