Manager of Alternate Channels - Operations

A company built to serve you. It''s your career, Shelter it!

Manager of Alternate Channels - Operations

$78,949 - $101,055 / year minimum starting pay

Job Level - Manager

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

Support internal operations for AmShield and Haulers as assigned. Manage the Alternate Channels Business Systems Analysts. Oversee the provisioning of employees and security access for agents. Apply technical knowledge of agent commissions, bonus plans, licensing, reporting, and communications. Support policy conversion processes for personal and commercial lines to support policyholder retention. Monitor regulatory compliance and communicate impacts to the appropriate groups. Support continued development of the agency management system.

Due to the duties and responsibilities of this position, a Credit Bureau Report may be ordered on final candidates.

What We're Looking For:

• Understanding of insurance, operational, and financial metrics.
• Strong communication, planning, organization, decision-making, and analytical skills.
• Knowledge of bonus programs, agency recruiting, onboarding, and licensing requirements.
• Understanding of insurance industry products and trends affecting AmShield and Haulers.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!

#IND1#

If interested, please apply by:

09/16/2026