Manager, Network Engineering

POSITION TITLE: Manager, Network Engineering (Full-Time Regular) (Classified)

REQUISITION #: req8689

DEPARTMENT: Broadband

LOCATION: UTILITIES SERVICE CTR - BLDG A

BENEFIT CATEGORY: Classified (Non-CBU) Classified Employee Benefit Highlights

EMPLOYMENT TYPE: Full-Time Regular

FLSA STATUS: Exempt

ANNUAL SALARY RANGE: $92,222.00 - 153,705.00 (Salaries are paid biweekly)

ANNUAL ANTICIPATED HIRING RANGE: $110,000.00 - $130,000.00 (Salaries are paid biweekly)

SELECTION PROCESS: Application deadline is 11:59 p.m. MT on 11/20/2026. At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

• Background check (Background checks are considered in relation to the responsibilities and requirements of the position)

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

Why Work For the City of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) - eligible on the 1st of the month following date of hire
• Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
• Retirement + company contributions - after 6 month probation period and immediate vesting
• Flexible spending: Medical expenses FSA, dependent FSA or both
• Employee Assistance Program: counseling, legal, financial assistance
• Life insurance, short-term and long-term disability
• Wellness program, workout facilities
• Employee/family onsite health clinic
• Learning and development opportunities at all levels in the organization with opportunities for career mobility
• Collaborative work environment

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Job Summary

This manager directs the engineering, reliability and security of the broadband network by applying advanced knowledge of network architecture, fiber-optic transport, data routing and cybersecurity principles. The position resolves complex and varied challenges, developing new approaches to capacity, resilience and technology lifecycle needs where established procedures do not exist. It makes operational decisions on network design, standards, staffing, vendor selection and budget within approved organizational strategy, and recommends longer-term investments to senior leadership. The position manages and develops engineering and technical support staff and works with minimal oversight in partnership with operations, sales, customer support and regulatory teams to deliver a scalable, secure and high-performing network.

Essential Duties and Responsibilities

• Provides strategic and operational leadership for network engineering, setting direction and priorities that ensure reliable, scalable and high-performing broadband service delivery.
• Supervises, mentors and evaluates engineering and technical support staff, including hiring, assigning work, setting performance expectations, conducting reviews and recommending pay and personnel actions, to build technical expertise, accountability and continuous improvement.
• Manages the division budget, staffing and resource plans, and oversees equipment lifecycle, inventory, technology standards and capital planning, forecasting current and future operational and capital needs.
• Oversees the design, implementation, optimization and maintenance of broadband network infrastructure, including fiber-optic transport and data routing systems, ensuring redundancy, capacity and adoption of emerging technologies.
• Leads network troubleshooting, incident response and root-cause analysis to minimize service disruptions and directs technical support operations to meet service-level objectives and resolve customer issues.
• Develops and enforces network engineering standards, cybersecurity practices, disaster recovery plans and change management procedures, and establishes performance metrics, service-level objectives and escalation procedures to measure and sustain network health.
• Manages the division budget, staffing and resource plans and oversees equipment lifecycle, inventory, technology standards and capital planning, forecasting current and future operational and capital needs.
• Oversees vendor evaluation, contracting, onboarding and performance management for network equipment and technical services to ensure quality, cost control and contract compliance.
• Leads initiatives that improve network efficiency, reliability, scalability and customer experience, and guides continuous improvement of technical support procedures, training and knowledge resources.
• Coordinates with internal departments to ensure seamless service delivery, and supports strategic planning, regulatory compliance and broadband expansion.
• Supports the development and management of intergovernmental agreements related to broadband services and shared network infrastructure.

This job description is a living document and may not be all-inclusive; employees are responsible for other duties as assigned.

Job Competencies

City-wide:

Value Differences: Effectively interacts and works with people of diverse identities, perspectives and cultural backgrounds.

Nimble Learning: Demonstrates a commitment to continuous learning and development.

Teamwork: Establishes and maintains effective working relationships with City employees, external partners and the community.

Processing Text: Reads and comprehends policies, regulations, rules and standard operating procedures.

Communication: Speaks and writes clearly and concisely.

Technology: Utilizes routine computer programs and systems, such as: email, word processing, spreadsheets and presentation tools.

Managerial:

Decision Making: Decisions impact the operations of the division.

Complexity: Problems often involve ambiguity, cross-functional dependencies and the need to develop new approaches.

Resource Management: Manages budgets within program or function scope.

Business Acumen: Demonstrates understanding of department operations, key performance indicators and financial impact. Implements efficiency and process enhancements.

Collaboration & Engagement: Cross-division partnerships. Internal focus.

Build Effective Teams: Defines roles, responsibilities and expectations. Provides coaching and mentoring to support staff growth.

Specific Knowledge: Maintains comprehensive knowledge of subject matter related to programs, operational systems and business processes.

Organizational Impact: Identifies efficiencies and recommends operational improvements.

Ensure Accountability: Retains accountability for divisional outcomes. Uses key performance indicators and reviews to track performance. Ensures direct reports are effective.

Job Specific:

• Advanced knowledge of broadband network architecture, including fiber-optic transport and data routing systems.
• Ability to lead, develop and hold accountable technical teams, including technical support operations.
• Skilled in diagnosing complex network failures and directing incident response and root-cause analysis.
• Ability to plan network capacity, equipment lifecycle and capital investment to meet current and future service demand.
• Working knowledge of network cybersecurity, disaster recovery and change management practices.
• Working knowledge of telecommunications regulatory requirements and intergovernmental agreements for shared infrastructure.
• Ability to lead change initiatives and continuous improvement in technical processes and customer experience.
• Ability to build alignment across departments to support service delivery and expansion.

Minimum Qualifications

Unless specifically required for the position, education and experience are considered equivalent qualifications.

Years: 5 years related experience/education to the jobs supervised

Type of Specific Experience/Education: Computer Science, Information Technology, Electrical Engineering, Telecommunications, or other related field including experience in complex network design in a service provider environment and multiple transport and access technologies including Carrier Ethernet, MPLS, DWDN and GPON.

Conditions of Employment:

All employees must reside in the State of Colorado and all new employees are subject to a general Background Check.

Certifications/Licensures/Specialized Training to Obtain: None

Physical Demands Classification: Sedentary; Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City is committed to equal employment opportunity for all applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment. The City does not tolerate behavior that results in the terms and conditions of employment being adversely impacted based on an employee's protected status, or any behavior that violates this policy.

Consistent with the City's respect for the rights and dignity of each employee, the City is committed to providing a work environment that is free from unlawful discrimination and harassment. The City prohibits discrimination or harassment based on protected characteristics, including race, color, national origin, ancestry, creed, religion, sex, sexual orientation (including perceived sexual orientation), gender, gender identity, gender expression, disability, age 40 years or older, pregnancy or related condition, military, veteran status or uniformed service member status, genetic information, marital status or any other status protected under federal, state or local law.

The City is committed to providing a healthy and safe work environment. In addition to the City's commitment to equal opportunity employment, the City strictly prohibits discrimination or retaliation against an employee who raises any reasonable concern about workplace violations of government health or safety rules or a significant threat to the health or safety of City employees or the public, if the City controls the workplace conditions giving rise to the threat or violation.

Note: Some information in your application may be public information under the Colorado Open Records Act.