Manager, Marketing Operations

What You'll Do

The Manager, Marketing Operations is a key member of the Marketing Operations team and a strategic partner to the Medical, Legal, and Regulatory (MLR) teams supporting the Marketing organization. This role manages the day-to-day execution of promotional material review, materials production and distribution while ensuring that all marketing and promotional materials are reviewed, approved, and compliant with applicable industry regulations supporting the BridgeBio portfolio. This position reports to the Director of Marketing Operations.

Responsibilities

Promotional Review and Content Operations

• Manage the review lifecycle for assigned promotional and sales materials, from intake and submission through cross-functional review, approval, final quality control, and release for production or digital deployment.
• Maintain the promotional review calendar and submission forecast with brand and medical stakeholders; establish timelines, track status, follow up on decisions, and escalate risks to delivery or compliance.
• Coordinate review meetings, capture decisions and action items, maintain the approved record, and support timely resolution of comments across Marketing, Medical, Legal, and Regulatory.
• Serve as a day-to-day resource for users and agency partners on review requirements, submission quality, document control, and approved system workflows.
• Administer assigned workflows and reporting in Veeva PromoMats or a comparable system; monitor cycle times and recommend improvements to process and training.
• Proof final materials against approved versions, maintain complete records, and coordinate with Regulatory on applicable OPDP submissions, including FDA Form 2253, as required.

Materials Production and Distribution

• Coordinate production, version control, and dissemination of approved print and digital materials in partnership with Marketing, Sales, agencies, print vendors, and fulfillment partners.
• Obtain vendor estimates, track schedules and deliverables, monitor inventory and shipments, and identify cost or timing issues for resolution.
• Support digital content deployment to approved channels and verify that materials released to the field match the approved versions.

Where You'll Work

This is a hybrid role requiring in-office collaboration 3x per week in our San Francisco and Palo Alto Offices.

Who You Are

• 8+ years of experience in Marketing Operations, with a focus on promotional review processes.
• Hands-on experience with Veeva Vault PromoMats, including workflow management, reporting, prior administrator responsibilities are a plus.
• Strong analytical skills and advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• A collaborative team player who thrives in a fast-paced, dynamic, and evolving environment.
• Experience supporting drug launches and/or working in rare disease markets is a plus.
• Demonstrated ability to work cross-functionally and communicate effectively with stakeholders at all organizational levels.
• Familiarity with regulatory submission requirements to the U.S. Food and Drug Administration, including 2253 submissions.

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