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Manager, Marketing Operations

Best Buy

  • Minneapolis, Minnesota
  • 2 days ago

    Highlights

    This role ensures clarity of enterprise roles and responsibilities, drives operational efficiency, and enables smooth rollout of new ad products, tools, and technology solutions. This position will lead efforts to create and maintain workflows, manage centralized documentation, and develop training programs that equip teams for consistent execution.

    Numbers & Facts

    LocationMinneapolis, Minnesota
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1966
    Websitehttp://www.bestbuy-jobs.com/

    Description

    The Marketing Operations Manager will own end-to-end process design, documentation, and enablement to support the growth of our Ads business. This role ensures clarity of enterprise roles and responsibilities, drives operational efficiency, and enables smooth rollout of new ad products, tools, and technology solutions. As the business accelerates, scalable and repeatable processes are critical. This position will lead efforts to create and maintain workflows, manage centralized documentation, and develop training programs that equip teams for consistent execution. Success means reducing friction, improving speed-to-market, and enabling alignment across marketing, sales, and business support teams.

    This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

    What you'll do
    • Support/lead the operationalization of creative assembly, content automation, and workflow optimization initiatives.
    • Help translate creative and technical templates to support content automation, dynamic assembly, and AI-enabled creative workflows.
    • Partner with internal stakeholders and external vendors to expand and enhance automation capabilities across marketing processes.
    • Identify, prioritize, and implement process improvements that drive scalability, efficiency, and operational excellence.
    • Collaborate with cross-functional teams to ensure alignment, drive adoption, and facilitate clear, consistent communication of new processes and capabilities.
    • Support training materials, documentation, and enablement resources to support successful implementation and ongoing adoption.
    • Monitor workflow effectiveness and recommend enhancements based on business needs, user feedback, and performance metrics.
    Basic qualifications
    • Bachelor's degree in Marketing, Communications, Business, or a related field or equivalent relevant experience.

    • About Company

      Energetic teams. Fun atmosphere. Exciting opportunities.

      That’s what you’ll find at Best Buy. Care to join us?

      You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

      Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

      When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

      So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

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