www.sphereentertainmentco.com.
Who are we hiring?
The Manager, Sphere Live will assist the Booking department, including the SVP and Live, with tasks that are integral to the day-to-day operation of the department. This will include but is not limited to on-sale calendar maintenance, acting as primary ticketing contact for all events, creating and managing scaling and show builds for all events, managing artist / promoter and venue holds, and acting as primary point of contact for Ticketmaster on all day-to-day ticketing related issues for the department. This position will assist in department reporting, data analysis and special projects.
What will you do?
- Act as primary ticketing contact for all events
- Create and manage scaling and all show builds for all events
- Create and distribute event confirmation memos
- Manage third party distribution partners
- Weekly event audits, ticket sales, inventory and sign-up reports.
- Manage all tickets for artist / promoter and venue holds
- Act as primary point of contact for Ticketmaster for all ticketing related issues for the department
- Oversee, supervise and execute the implementation of all event ticketing needs to ensure client satisfaction and retention
- On site management at venue day of event, as needed
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
- Strong experience in event ticketing (5 years + preferred)
- Proficient in Ticketmaster, TM1, Host and Archtics
- Excellent communication and critical thinking skills
- Excellent project management skills
- Flexibility – ability to multitask, interact with diverse entities
- Teamwork – ability to work across various departments
- Excellent organizational skills
- Excellent self-motivational skills
- Ability to work in a fast-paced environment
- Ability to establish working relationships with people at all levels
- Ability to identify problems and seek solutions
- Knowledge of Microsoft Outlook, Word, PowerPoint and Excel
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