Manager Lift Ops

Position Overview

Help lead the team that keeps Mt. Hood Meadows moving! As Lift Operations Manager, you'll oversee the people, systems, and daily operations responsible for safely transporting guests across the mountain. From lift operations and dispatch to gate access, you'll play a key role in creating a safe, efficient, and welcoming experience for every guest.

This leadership role combines team development, operational strategy, and financial management. You'll lead and support assistant managers and supervisors, oversee hiring and training, manage budgets and staffing, and continually improve safety procedures and guest service. Working closely with teams across Mountain Operations, you'll help keep the mountain running smoothly while building a strong, motivated, and service-focused department.

We're looking for an experienced mountain operations leader with strong personnel management skills, a solid understanding of lift systems and safety standards, and the ability to balance big-picture planning with hands-on problem-solving. If you thrive in a dynamic mountain environment and are passionate about developing teams, improving operations, and delivering exceptional guest experiences, this could be the opportunity for you!

This is a full-time, seasonal position

Qualifications & Experience

Minimum of 3 years of mountain operations experience, including leadership and technical duties

Previous experience with financial management, particularly workforce planning

Must be at least 19 years of age.

Strong communication, verbal and written, including clarity and protocol with 2-way radios

Knowledge and experience in ski area lift operations, RFID gates, and various lift systems

Able to be insured to drive company vehicles

Intermediate to expert skier or snowboarder

Proficient with Microsoft Office Suite

Must be able to commit to working weekends and holidays during the winter season

Successfully pass a background check

High school diploma or equivalent

Comfortable with the changing dynamics of a seasonal business

Strong personnel management, workplace safety, and training skills

Preferred Qualifications & Experience

Four-year college degree (Ski Resort Management, Business Administration are examples)

Lift systems mechanical understanding a plus

Snowcat experience

Able to successfully design and implement guest service systems

Compensation:

Starting Wage: $2584 - $2712 gross per bi-weekly pay period

Benefits:

Generous employer contribution towards medical planDental, Vision, and Life Insurance401k after 500 hours in 6 months. (Age 21 and Over)PTO, Vacation and Sick PayEmployee Assistance Program

Perks:

Local Housing Resources. Subject to EligibilitySki/Snowboard Season Pass for employees and qualifying dependentsDon't Ski/Snowboard? Gift your lift access to a family memberFree Ski/Snowboard Group Lessons & Discounts on Rental GearBuddy Tickets (3 discounted tickets to share)Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)Mountain Exchange Program (Ability to request free lift access to regional resorts)Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)Affordable Employee Daycare - ERDC EligibleSpecial invites to Columbia Employee Store, Adidas, and other industry retailersEmployee Assistance Program (EAP)Free Employee Transportation from Hood River & SandySummer Seasonal Job Connections with Local BusinessesAccess to Team Wellness ProgramsTeam Appreciation Events/DinnersClick here to learn more about our team member perks

Videos:

Watch our team in action on the MHM YouTube Channel