Position Summary:
The Laboratory Manager provides operational, regulatory, quality, and administrative leadership for Anatomic and Clinical Pathology laboratory services. This role oversees daily laboratory operations, supports technical supervisors and laboratory personnel, and maintains laboratory readiness and compliance with CLIA, CAP, OSHA, infection prevention, HIPAA, and applicable Trinity Health requirements. The Laboratory Manager partners closely with laboratory medical and administrative leadership to strengthen quality management, staffing, safety, test utilization, information systems, equipment, inventory, and operational performance while supporting accurate, timely, and reliable diagnostic services.
Key Responsibilities:
- Lead daily Anatomic and Clinical Pathology laboratory operations and provide guidance to technical supervisors and laboratory personnel to promote appropriate staffing, effective workflows, regulatory compliance, and timely resolution of operational or technical concerns.
- Maintain CLIA and CAP compliance and accreditation readiness by coordinating internal and external inspections, proficiency testing, personnel and competency documentation, regulatory rosters, third-party testing verification, policy management, and corrective actions.
- Develop and monitor the laboratory quality management program by establishing quality indicators, coordinating quality and control data collection, analyzing trends and problem reports, preparing laboratory-wide performance metrics, and collaborating with medical, administrative, safety, risk, and quality leaders on improvement initiatives.
- Manage laboratory resources by monitoring productivity, test utilization, inventory and waste, supporting budgeting and instrumentation procurement, coordinating equipment maintenance and certification activities, and identifying opportunities to improve operational efficiency.
- Support laboratory workforce management by participating in candidate qualification review, interviewing, onboarding, primary-source verification of applicable credentials, education, performance management, employee counseling, and maintenance of accurate personnel documentation in accordance with regulatory and organizational requirements.
- Collaborate with the Laboratory Medical Director, Administrative Laboratory Director, supervisors, providers, hospital departments, and information technology partners to optimize laboratory services, maintain effective LIS and reporting functionality, standardize policies, address safety and risk concerns, and support reliable communication of laboratory information.