Manager, IT Delivery, Monitor Product Portfolio

• Lead, coach, and develop technology professionals across multiple Agile teams, fostering a culture of accountability, innovation, continuous learning, and career growth.
• Drive delivery and execution for the Monitor Product portfolio, including:
  • Own Your Future Dashboard
  • Google Unified Dashboard
  • Dashboard integration and routing capabilities
  • Account Profile and Security experiences
  • Contingency Site capabilities
  • Cybersecurity, modernization, and resiliency initiatives
• Balance strategic roadmap delivery with ongoing operational support, incident management, and risk reduction activities.
• Collaborate across Workplace Solutions, Personal Wealth, Architecture, Platform Services, and Product organizations to deliver a unified client experience.
• Lead efforts that integrate shared navigation, dashboard experiences, and micro front-end capabilities across business domains.
• Influence delivery across multiple teams and stakeholders to align priorities, dependencies, and execution plans.
• Establish and maintain effective partnerships with Vanguard India technology teams.
• Coordinate planning, delivery execution, dependency management, knowledge transfer, and production support across distributed teams.
• Foster an inclusive and collaborative environment that enables global teams to operate as one delivery organization.
• Own delivery readiness for the Azure-based contingency platform and related resiliency capabilities.
• Partner with architecture, infrastructure, and engineering teams to improve observability, availability, disaster recovery, and operational excellence.
• Lead incident response, risk mitigation, and continuous improvement initiatives across a complex application landscape.
• Monitor operational performance, service delivery, and team effectiveness while identifying opportunities for continuous improvement.
• Participate in staffing, budgeting, resource planning, and other operational management activities.
• Ensure compliance with information technology, cybersecurity, and information security policies and procedures.

Qualifications

• Minimum of eight years related work experience, with at least five years of project management or leadership experience.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Preferred skills

• Experience in IT project management, software development, or IT service delivery with prior experience leading technology teams and Agile delivery efforts.
• Hands-on software development experience with modern web technologies (React, Angular, JavaScript/TypeScript), backend technologies (Java, APIs, microservices), and cloud platforms (AWS, Google Cloud).
• Experience leading modernization, resiliency, cybersecurity, and platform stability initiatives across complex enterprise applications.
• Proven ability to partner effectively with Product, Architecture and globally distributed teams, including India.
• Excellent leadership, communication, collaboration, and influencing skills with a demonstrated ability to develop talent and drive high-performing teams.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.