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Manager, Internal and Executive Communications, Amazon Health Services

Amazon.com Inc

  • Seattle, WA
  • 2 days ago

    Highlights

    We are looking for a detail-oriented self-starter that has proven experience building and disseminating effective messaging frameworks within complex organization, and is savvy about optimizing earned and owned channels. The Amazon Health Services communications team is seeking a strategic communications professional to support senior leadership in championing our mission to make it easier for more people to get and stay healthy.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Amazon Health Services communications team is seeking a strategic communications professional to support senior leadership in championing our mission to make it easier for more people to get and stay healthy. Our team has the unique opportunity to work at the intersection of technology and health care, and make a real impact on the lives" of the customers and patients that our business serves.

    In this role, you'll help shape the strategy, develop the voice, and identify the platforms for our Amazon Health Services executives to communicate to distinct internal and external priority audiences. We are looking for a detail-oriented self-starter that has proven experience building and disseminating effective messaging frameworks within complex organization, and is savvy about optimizing earned and owned channels. This person must be a critical thinker, detail-oriented writer, and strong problem solver to provide counsel and drive clarity through ambiguity.

    Key job responsibilities

    • Develop and execute communication strategies aligned with Amazon Health Service's business priorities
    • Create impactful, thoughtful content including talking points, written materials and social media posts that articulate leadership's vision
    • Build and execute strategic engagement plans for key internal and external events
    • Provide trusted counsel and communication support within tight timelines, anticipating issues and developing proactive response strategies
    • Monitor industry trends and news cycles and apply learnings to strengthen our approach

    A day in the life

    • Meet with key leaders across HR, clinical, legal, and business and create strategies and messaging to support priority business initiatives
    • Prep leaders for internal and external speaking engagements, drafting briefing documents and conducting training sessions
    • Create comprehensive messaging framework that can be used as a guide for teams throughout the business, accounting for all priority audiences
    • Translate priority messages into intentional executive social media campaigns
    • Lead change management communication strategies for internal audiences, including project management and content creation
    • Work with executive assistants and other stakeholders to manage internal and external event engagements for key executives

    About the team

    The Amazon Health Services" (AHS) communications team is a key partner in delivering on the organization"s mission to make it easier for people to get and stay healthy. We serve unique internal and external audiences across Amazon Pharmacy, Amazon One Medical and Health AI. Our team has the unique opportunity to work at the intersection of technology and health care, and make a real impact on the lives" of the customers and patients that our business serves.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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