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Manager - Intake - Home Health & Hospice - Full-Time

Mercy

  • Saint Louis, MO
  • Today

    Highlights

    Works collaboratively with leaders, physicians, referral sources, and caregivers across Hospice, Home Health, and the broader health system to improve communication, streamline workflows, and support continued growth and excellence in post-acute care services. This role will initially oversee Hospice Intake for the East region and serve as a key leader in the strategic alignment and integration of Intake services across additional Hospice communities, with future expansion to include Home Health Intake.
    Mercy

    Numbers & Facts

    LocationSaint Louis, MO
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1986
    Websitehttps://www.mercy.net/

    Description

    Find your calling at Mercy!

    Position Details:

    Manager - Home Health and Hospice Intake

    1630 Des Peres Rd, 63131


    Monday - Friday 8a-4:30p

    • On call rotation

    Responsible for leading and coordinating Hospice and Home Health Intake operations across Mercy Ministries, ensuring a consistent, efficient, and high-quality experience for patients, families, referral partners, and caregivers. This role will initially oversee Hospice Intake for the East region and serve as a key leader in the strategic alignment and integration of Intake services across additional Hospice communities, with future expansion to include Home Health Intake. The leader will drive process standardization, support caregiver engagement and development, optimize resource utilization, and monitor operational, quality, and service metrics. Works collaboratively with leaders, physicians, referral sources, and caregivers across Hospice, Home Health, and the broader health system to improve communication, streamline workflows, and support continued growth and excellence in post-acute care services


    Qualifications:

    • Required Education:
      • Graduate from a school of nursing is required.
    • Preferred Education:
      • Bachelor’s degree in nursing is preferred.
    • Experience:
      • 3 year of nursing experience.
    • Preferred Experience:
      • Previous leadership/management experience.
    • Licensure:
      • Active RN (Registered Nurse) license in state of practice is required.
    • Certifications:
      • BLS Certification required within 90 days of hire.
    • Preferred Certifications:
      • Certified Hospice and Palliative Nurse (CHPN) certification.
    • Other:
      • Demonstrates skill in human relations and communications is required. Must have broad understanding of the patient care process and be able to demonstrate clinical expertise in their area of responsibility.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    About Company

    Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.

    Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.

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