| Location | Vienna, VA |
To manage and be accountable for the performance and results of the Digital team and resources. Direct the vision and development of digital products used by our members and employees. Partner with product team members to include Developers, Scrum Master, and UX representatives to ensure deliverables fulfill strategic needs and drives superior member experience. Influence and manage cross organizational projects and initiatives and ensure team strategy aligns with department and organizational goals. Apply comprehensive understanding and knowledge of industry standards and principles to achieve department goals. Decisions are guided by division objectives and have direct impact on short-term functional operations.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal''s Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Desired Qualifications
Additional Information
Hours:
Location:
820 Follin Lane, Vienna, VA 22180
Support prioritized enterprise portfolios and pipeline of initiatives, translate program vision into epic statements, and manage delivery of digital product
Manage the product epic and feature backlogs including refinement of stories with cross-functional team
Collaborate with a cross-functional team to define and launch product vision and strategy
Lead, influence, and motivate product team and stakeholders towards continuous improvement of product
Streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team
Partner with business analysts to integrate usability studies, user research, and market analysis into product requirements
Analyze product usage and other empirical data and how that relates to key member needs to determine changes in product prioritization
Regularly analyze true needs for product features and constantly push for clear understanding of value
Serve as a change agent for the Digital department looking for new ways to solve problems for members and collaborate as a team
Proactively work with product team to formulate creative ideas or solutions for potential issues
Partner with department executives, leadership and other key personnel to develop the long-term strategic direction and technology roadmap
Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
Bring external perspective and ideas from relevant sources, stay current with technology as well as, government/policy impacts and industry best practices
Determine when added product value should be pushed to members/employees
Deliver compelling and effective communications/presentations to executive management
Perform supervisory/managerial responsibilities
Selects employees, conducts performance appraisals, counsels and trains staff as appropriate
Ensures continuing skills development, mentoring and retention of staff
Manages merit pay in accordance with specified objectives and guidelines
Evaluates budget requirements, report variances and recommend adjustments to budget that support business needs and goals
Partner with Recruiting, Procurement, and OGC as needed
Perform other related duties as required
Support prioritized enterprise portfolios and pipeline of initiatives, translate program vision into epic statements, and manage delivery of digital product
Manage the product epic and feature backlogs including refinement of stories with cross-functional team
Collaborate with a cross-functional team to define and launch product vision and strategy
Lead, influence, and motivate product team and stakeholders towards continuous improvement of product
Streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team
Partner with business analysts to integrate usability studies, user research, and market analysis into product requirements
Analyze product usage and other empirical data and how that relates to key member needs to determine changes in product prioritization
Regularly analyze true needs for product features and constantly push for clear understanding of value
Serve as a change agent for the Digital department looking for new ways to solve problems for members and collaborate as a team
Proactively work with product team to formulate creative ideas or solutions for potential issues
Partner with department executives, leadership and other key personnel to develop the long-term strategic direction and technology roadmap
Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
Bring external perspective and ideas from relevant sources, stay current with technology as well as, government/policy impacts and industry best practices
Determine when added product value should be pushed to members/employees
Deliver compelling and effective communications/presentations to executive management
Perform supervisory/managerial responsibilities
Selects employees, conducts performance appraisals, counsels and trains staff as appropriate
Ensures continuing skills development, mentoring and retention of staff
Manages merit pay in accordance with specified objectives and guidelines
Evaluates budget requirements, report variances and recommend adjustments to budget that support business needs and goals
Partner with Recruiting, Procurement, and OGC as needed
Perform other related duties as required