MANAGER I

Job Posting: Alumni Manager

Governor's Office of Service and Community Engagement

JC-533415

• Alumni Manager

MANAGER I

$8,715.00 - $9,899.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/9/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

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Job Description and Duties

Under general direction of the Career and Leadership Director (CEA) the Alumni Manager (Manager I) develops and manages a comprehensive alumni engagement program that builds and sustains a strong, connected, and active alumni network to support the goals of the CA Service Corps program. The Manager I leads strategies to maintain meaningful relationships with alumni throughout and beyond their service, expand career and professional development opportunities, and create pathways for continued alumni involvement. As the primary lead for alumni engagement, the Manager I collaborates with CV senior management, staff, alumni, employers, community partners, and other stakeholders to strengthen the CA Service Corps network and advance workforce development and career pathway goals. The Manager I provides guidance on alumni engagement and develops the systems, processes, and activities needed to support a sustainable and effective alumni network.

This position may be filled in one of the following office locations.

• 1400 10th Street, Sacramento, CA 95814
• 1515 Clay Street, Oakland, CA 94612
• 320 West Fourth St., Los Angeles, CA 90013

You will find additional information about the job in the Duty Statement.

Working Conditions

Persons appointed to this position must be reasonably expected to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects with or without a reasonable accommodation. Involves sitting most of the time but may involve walking or standing for brief periods of time. Occasional/overnight travel up to 10% may be required. Occasional extended hours outside of normal working business hours may be required.

Telework

This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of GO-Serve under California Government Code Section 14200. The incumbent is required to report in-person and site-based a minimum of four days per week. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with GO-Serve policies.

CA residency

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Visa Sponsorship

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-533415

Position #(s):

428-608-4969-001

Working Title:

Alumni Manager

Classification:

MANAGER I

$8,715.00 - $9,899.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

United States

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 am to 5:00 pm

Work Week:

Monday to Friday

Department Information

The Governor's Office of Service and Community Engagement (GO-Serve) elevates paid service and volunteerism in the state, and promotes youth and community engagement. GO-Serve consists of California Volunteers (CV) and the Youth Empowerment Commission (YEC).

Personal Leave Program Reduction

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

Department Website: https://www.californiavolunteers.ca.gov/

Special Requirements

The incumbent must be detail-oriented and possess strong written and verbal communication skills. Highly organized, creative, and self-motivated with the ability to prioritize and manage multiple projects simultaneously in a fast-paced team office environment. Demonstrated ability to act independently and as a member of a team with open-mindedness, flexibility, and tact. Ability to problem-solve and use critical and creative thinking to effectively perform work. Display good interaction skills and the ability to deal professionally, congenially and in a personable manner with the public, other governmental entities, and staff at all levels. Communicate successfully in a diverse community as well as with individuals from varied backgrounds.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/9/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Governor's Office of Service and Community Engagement

Primary Exam Contact

Attn: Cristina Granado

1400 10th St

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Governor's Office of Service and Community Engagement

Primary Exam Contact

Cristina Granado

1400 10th St

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Résumés in lieu of the SOQ will not be considered.

Refer to the SOQ Requirement Section of this job posting for the SOQ questions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated experience developing, implementing, and managing programs related to alumni engagement, career development, workforce development, community engagement, or a related field.
• Demonstrated experience leading the development and implementation of an alumni program, including establishing structure, process, engagement strategies, and partnerships.
• Experience establishing program goals, performance measures, and key performance indicators.
• Experience analyzing data to assess program effectiveness and drive improvements.
• Experience building and maintaining relationships with diverse stakeholders, including alumni, participants, employers, community organizations, and program partners.
• Experience developing and implementing engagement, outreach, and communication strategies that increase participation and strengthen stakeholder relationships.
• Knowledge of career development, mentorship, professional development, workforce pathways, and employer engagement strategies.
• Strong project management and organizational skills, with the ability to establish priorities, manage multiple projects, meet deadlines, and deliver results in a fast-paced environment.
• Experience planning and managing events, trainings, workshops, networking opportunities, and other large-scale engagement activities.
• Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
• Experience identifying opportunities for program innovation and developing new processes, systems, or solutions.
• Strong analytical and strategic problem-solving skills, including the ability to assess complex issues, exercise sound judgment, and make recommendations aligned with organizational priorities.
• Ability to work effectively and thrive in a collaborative, mission-oriented organization; highly organized, creative, and self-motivated.

Benefits

There are many benefits to joining our team!

GO-SERVE employees are eligible for a number of benefits. Health benefits and leave programs are available for most employees. Benefit eligibility may depend on length of service and collective bargaining agreements.

Benefit information can be found on the CalHR and CalPERS websites.

Some added benefits GO-SERVE offers include:

• 11 paid holidays
• Alternate work schedules
• Flexible work hours
• Hybrid schedule
• Nearby cafes and restaurants
• Walking distance to public transit

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.californiavolunteers.ca.gov/

Human Resources Contact:

Cristina Granado

(279) 259-1534

cristina.granado@lci.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Alanna Dayton

(279) 228-3940

Alanna.dayton@lci.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with "see resume" in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

• "To" and "from" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).

Transcripts

If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. If selected, you will be required to provide official transcripts at the time of hire. Foreign transcripts must include official verification of U.S equivalency prior to appointment by an organization found here.

Personal Identifying Information

Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.

Statement of Qualifications

STATEMENT OF QUALIFICATIONS (SOQ)

MANAGER I

A Statement of Qualifications (SOQ) is required and must be submitted with your application. When completing the SOQ, you must title the page "Statement of Qualifications" and include your name and the Job Control number at the top of each page. You must list each question and provide your answer below each question. Responses should be no longer than two (2) pages in total length, single-spaced, and 12-point Arial font. Include all relevant experience, education, and training for the statements below.

• Share how your skills, experience, education, and training qualify you as the best candidate for this position.

• Describe your experience developing and implementing an alumni program, including establishing structure, process, engagement strategies, and partnerships.

• Describe your experience building and maintaining relationships with diverse stakeholders, including alumni, participants, employers, community organizations, and program partners.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.