The Manager, Human Resources, is a key leadership role responsible for overseeing the Human Resources department and ensuring the delivery of effective HR services. This position is a critical driver in cultivating a positive and productive employee experience and driving culture improvement initiatives deeply aligned with SSHCO’s core values. Reporting to the VP, People & Operations, the Manager leads all aspects of HR operations, including employee relations, performance management, benefits administration, and the implementation of people-focused strategies. The ideal candidate is a proactive and experienced HR Business Partner, a strong and empathetic leader, and possesses a deep knowledge of HR principles and employment law. They excel at building trusting relationships across all levels of the organization and are committed to the mission of SSHCO. Key Responsibilities: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties. - Lead and manage daily HR operations with a focus on efficiency, accuracy, and data integrity to ensure the department runs smoothly and autonomously.
- Establish and meet clear departmental goals and deadlines, utilizing HR metrics and reports to measure effectiveness and inform decision-making.
- Oversee the employee lifecycle, including benefits administration, performance management, and developing initiatives that drive employee engagement and culture improvement.
- Serve as a proactive HR Business Partner, providing expert guidance on employee relations and conflict resolution while leading investigations with integrity.
- Manage the end-to-end biweekly payroll process, ensuring all hours, adjustments, and deductions are accurate, approved and submitted by established deadlines.
- Supervise and mentor HR staff, including the HR Generalist, and oversee the relationship with the Professional Employer Organization (PEO).
- Act as the primary expert for ADA and FMLA processes, ensuring end-to-end management with strict adherence to confidentiality and data security protocols.
- Ensure organizational compliance with all federal, state, and local labor laws and regulations.
- Partner with the Learning & Development team to ensure all required compliance and development training is effectively assigned, tracked, and completed.
- Proactively source and develop recruitment opportunities within South Side communities, representing SSHCO at job fairs and events to build a representative talent pipeline.
- Collaborate with IT and Office Management to execute seamless, secure, and professional onboarding and offboarding processes.
- Collaborate with Information Technology (IT) and Office Management to execute seamless, secure, and professional onboarding and offboarding processes.
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Duties, responsibilities, and activities may change at any time with or without notice. Knowledge, Skills, and Abilities: - Bachelor’s degree in HR, Business Administration, or a related field required; Master’s degree or SHRM-SCP/SPHR certification is strongly preferred.
- 5+ years of progressive HR experience, including a strong background as an HR Business Partner and 2+ years in a leadership or supervisory role
- High proficiency in Microsoft 365 and HRIS systems (Paychex Flex preferred), with a proven ability to manage digital security and private document links.
- Deep working knowledge of core HR functions, specifically Federal, Illinois, Cook County, and Chicago employment laws regarding ADA and FMLA.
- Exceptional time management, organizational, and problem-solving skills, with a relentless focus on meeting deadlines and strategic goals.
- A deep commitment to living SSHCO's mission, vision, and values in all daily work and community interactions.
|