Manager, Global Product Standards

JOB SUMMARY

The Manager, Global Product Standards will be responsible for creating, sustaining, and refreshing global product standards. This role will collaborate with cross-functional teams to create alignment and document new product standards, provide technical and operational design, and develop scalable solutions that support the enterprise.

CANDIDATE PROFILE

Education and Experience

Required

• Bachelor's degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, Industrial Design, or related major
• Six years of relevant professional experience in Operations (e.g., Rooms, F&B, Retail, Spa, Fitness, etc.) or related professional area, demonstrating progressive career growth and a pattern of exceptional performance

Preferred

• Five years of relevant professional experience working in a hotel
• Previous lifestyle experience
• Strong standard awareness and proven success in managing product standards and compliance

Travel Required: 10-40%

CORE WORK ACTIVITIES

Product standards

• Sustain and refresh existing product standards.
• Respond to field questions around new and existing programs, platforms, and initiatives.
• Update Marriott Global Source (MGS) with new or refreshed content.
• Create alignment and documents new product standards.
• Provide technical and tactical operational design on existing projects.
• Create job aids to support new, refreshed, or existing programs or initiatives.
• Collaborate closely across design, disciplines, and continent team.
• Use systematic processes to solve operational or design challenges.
• Work closely with cross-functional teams to update, refresh, design, develop and deliver scalable solutions.
• Translate requirements into compelling customer driven and profitable product or service solutions.

Vendor relationships and annual process support

• Provide support to sourcing and supply change management, trend sourcing, and contracts.
• Provide updates to supporting tools as needed.
• Provide content, feedback and updates as needed for Global Product Standards Audit.
• Provide updates and input to appropriate process and documents.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.