Business Support, Change Management, Coaching, Continuous Improvement, Customer Relations, Customer Satisfaction, Customer Support/Service, Financial Planning, Financial Services, Integrated Circuits (ICs), Leadership, Maintain Compliance, Operations Planning, Operations Processes, Performance Goal Setting, Performance Management, Problem Solving Skills, Process Improvement, Project/Program Management, Regulations, Regulatory Compliance, Resolve Customer Issues, Sales Pipeline, Series 7, Talent Management, Team Building, Team Lead/Manager, Team Player, Technical Leadership, Trend Analysis
LOCATION
Plano, TX
POSTED
18 days ago
Develops and manages a team of Financial Advisors who provide investment guidance to clients.
We're seeking a collaborative and growth-minded leader to manage a team of Advisors in Vanguard's Mass Affluent space. This role focuses on developing advisor talent through coaching, performance management, and strategic support to drive client outcomes. The manager will foster a culture of continuous learning, accountability, and excellence while partnering across the business to support evolving needs. Success in this role depends on strong relationship-building, a commitment to team development, and the ability to guide others through change.
Responsibilities:
Lead and develop a team of IC5 Mass Affluent Advisors through coaching, performance management, and goal setting
Hire and onboard advisor talent, partnering with HR to build a strong pipeline for Personal Wealth.
Manage a shared book of business with a focus on client enrollment, satisfaction, and retention.
Provide ongoing feedback and support to Advisors, identifying trends and driving continuous improvement.
Collaborate across Personal Wealth teams to enhance policies, staffing plans, and operational processes
Offer technical guidance on financial planning and assist Advisors in resolving client issues.
Support audit and control processes, ensuring compliance with regulatory standards.
Champion change management initiatives and resolve escalated issues
Contribute to special projects and evolving business needs as assigned
Qualifications:
Undergraduate degree or equivalent combination of training and experience; advanced degree preferred.
This job requires the SIE, Series 7,63, & 66 (or equivalent, or ability to obtain within 120 days) regulatory license and/or registration (e.g., FINRA, state, SFC). These will be determined by Compliance based on role specific requirements and responsibilities.
Proven ability to coach and develop others to drive outcomes.
Comfortable managing projects or workstreams from start to finish.
Able to lead through change and ambiguity as the business evolves.
Quick learner who thrives in a fast-paced environment.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.