Your Leadership Impact
- Be bold and curious: Identify and pursue new business opportunities, challenge conventional thinking, and test new approaches to expand the client portfolio.
- Own the outcomes: Build long-term client partnerships, negotiate business-to-business agreements with integrity, and take accountability from strategy through delivery.
- Be better together: Collaborate across Hays teams and offices, share expertise, and represent the organization at networking and industry events.
- Champion the customer: Understand client needs, align the right solutions, and proactively create value through cross-selling and strategic engagement.
This fee-earning leadership role will lead the Construction team in New York and partner with existing New York leaders to grow the business. The Business Manager will balance personal production with team leadership, client development, and market strategy.
Key Responsibilities
- Lead a team of approximately three to eight employees, with the opportunity to expand the team as the business grows, while maintaining personal fee-generation responsibilities.
- Demonstrate a proven track record in recruitment sales, delivery, people development, and team management.
- Lead from the front, inspire others, and build commitment to a clear vision.
- Communicate effectively and influence stakeholders at all levels.
- Set, monitor, and review individual and team goals and objectives.
- Operate effectively at both strategic and tactical levels.
- Maintain a regular in-office presence, with flexibility to work remotely one or two days per week.
- Develop, implement, and lead location-specific growth strategies.
- Conduct effective one-on-one and team meetings that create alignment, set expectations, review progress, and celebrate success.
- Provide strategic guidance on territory and business planning, ensuring consultants and account leaders maintain targeted client portfolios and develop long-term relationships.
- Build a service-delivery mindset across managers and teams, supported by clear performance measures.
- Stay current on market trends, the competitive landscape, industry developments, and best practices, and share relevant insights with the team.
- Use career reviews, development plans, coaching, and training to strengthen the capabilities of direct reports.
- Address performance concerns promptly and take appropriate action to support improvement or manage next steps.
- Identify development needs, provide appropriate training, and ensure learning is reinforced throughout the team.
What You Bring
- Five or more years of successful, progressively responsible recruitment experience.
- Two or more years of team leadership experience preferred.
- A strong record of personal production, business development, and client relationship management.
- Demonstrated ability to coach, develop, and motivate high-performing teams.
- Strong commercial judgment, communication skills, and the ability to balance strategic priorities with day-to-day execution.
What You’ll Receive
- Base compensation of $78,000 plus a high-percentage, uncapped commission plan.
- A hybrid and flexible work schedule.
- The opportunity to qualify for unlimited PTO.
- Competitively priced medical, dental, and vision plans, allowing you to choose the coverage that best meets your needs.
- A 401(k) plan with a guaranteed company match and accelerated vesting schedule.
- Comprehensive onboarding and continued support from Learning & Development to support your professional growth.