| Location | Phoenix, AZ |
We are seeking an experienced and motivated Manager, Event Security, to join our team. In this role, you will support all facets of Event Security for Player 15 Group, while playing a key role in broader department initiatives.Your Role on the Team
Lead all aspects of event security operations for NBA/WNBA games, concerts, family shows, and private events including deployment, response and communications ensuring staff coverage is appropriate for each event profile.Develop and execute event-specific security plans in coordination with event management, team operations, tour security and public safety agencies.Serve as point of contact for event security-related incidents and emergencies.Build and maintain a high-performing team with a strong emphasis on safety, professionalism, and guest experience.Recruit, manage, and supervise full and part-time event security staffEnsure compliance with NBA, WNBA, and industry-wide security standards, protocols, and lead scenario-based training sessions to prepare for various emergency situations.Collaborate with leadership to design and implement ongoing training programs for part-time staff covering emergency response, crowd management, de-escalation, access control, and arena policies.Conduct regular evaluations and provide feedback to enhance team performance and readiness.Collaborate with cross-functional departments including Operations, Guest Services and Event Management.Assist in reviewing arena-wide emergency action plans and standard operating procedures.Prepare post-event reports detailing security performance, incidents, and areas of improvement.Other duties as assigned.
Your Skills and Experience
2+ years of progressive management experience within sports, entertainment, or public venues.Understanding of NBA/WNBA security standards and operational intricacies.Experience managing large-scale security teams, training programs, and event-specific deployments and operations.Strong communication and collaboration skills with high emotional intelligence.Ability to work a flexible schedule, including nights, weekends, and holidays.Ability and desire to obtain security certifications (CPP, NCS4, FEMA/NIMS ICS, First Aid/CPR, Crowd Manager).Required EducationHigh school diploma or GEDBachelor's degree in criminal justice, Security Management, Emergency Management, or related field or relevant experience.