Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
The Manager of Desktop Engineering is a hands-on technical position, responsible for the delivery, reliability, and ongoing improvement of the firm's end user computing platforms. This role owns defined desktop engineering platforms and initiatives, ensuring services are secure, scalable, and aligned with organizational standards.
The Manager works closely with cross-functional partners across Information Security, Infrastructure, Networking, and User Support to execute platform enhancements, maintain operational stability, and support modernization efforts that improve end user experience and reduce risk.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Endpoint Platform Ownership
Own the day-to-day delivery and evolution of assigned end user computing platforms, including:
Windows and macOS endpoints
Virtual desktop platforms (e.g., Windows 365)
Application deployment, patching, and lifecycle management
Endpoint configuration and management standards
Ensure platforms operate reliably, securely, and at scale through proactive maintenance and oversight
Security, Compliance & Risk
Partner with Information Security to implement and sustain:
Endpoint security baselines
Device compliance and access controls
Hardening standards and remediation actions
Support internal, regulatory, and audit requirements related to endpoint environments
Participate in investigation and remediation of endpoint-related security events and incidents
Engineering Standards & Automation
Project & Initiative Delivery
Cross-Functional Collaboration
Work closely with:
End User Support to improve supportability and reduce recurring issues
Infrastructure and Networking teams on dependencies and integrations
Training and Knowledge teams to support documentation and user readiness
Communicate platform changes, timelines, risks, and dependencies clearly to impacted stakeholders
Continuous Improvement & Quality
Enterprise AI Tooling
Who You Are:
Strong experience with enterprise end user computing and desktop engineering platforms
Strong troubleshooting skills for complex desktop, application, and deployment issues
Ability to own complex technical areas and deliver outcomes
Bachelor's degree in information technology, Computer Science, Engineering, or related field, or equivalent experience
Seven or more years of experience in desktop engineering, endpoint management, or end user computing roles in an enterprise environment
Experience supporting OS upgrades, security initiatives, and platform modernization efforts
Prior responsibility for platform or service ownership strongly preferred
Relevant technical certifications preferred but not required
Solid understanding of endpoint security, compliance, and risk considerations
Organized and execution-focused, with the ability to manage multiple concurrent tasks and priorities
Project management skills and experience coordinating technical workstreams a plus
Clear communicator with both technical and non-technical partners
#LI-MS1
Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
This position is eligible for overtime: No
The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: $160,000.00 - $210,000.00