Analysis Skills, Best Practices, Business Support, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Data Analysis, Data Management, Data Quality, Data Science, Economics, English Language, FMLA (Family and Medical Leave Act of 1993), Health Insurance, Leadership, Machine Learning, Marketing, Marketing Campaign, Mathematics, Mentoring, Operations Research, People Management, Physics, Predictive Modeling, Procedural Programming Languages, Process Improvement, Programming Methodologies, Python Programming/Scripting Language, R Programming Language, SQL (Structured Query Language), Staff Development, Statistical Modeling, Statistics, Strategic Planning, Team Lead/Manager, Thought Leadership, United States Department of Energy (DOE)
LOCATION
Irving, TX
POSTED
30+ days ago
Support Center - Irving
The Manager - Data Science role is critical in helping to determine which CRM tactics most effectively drive long-term value with our customers. The ideal candidate will creatively apply advanced analytic techniques, ranging from DOE to predictive models and machine learning, that will both articulate business impact and optimize marketing spend. Clear communication of complex analyses and the ability to tell a story with data are critical to succeed in this role.
Major Activities
Strategic Thought Leadership
Design and execute analytics projects to quantify impact from various marketing campaigns
Work with business partners to identify the challenges that needs to be quantified
Act as subject matter expert for all projects in which involved
Data Analytics
Mine extensive database in support of business insights and measurement
Develop well-thought, actionable insights using advanced analytics techniques
Determine best approach for each analysis and articulate pros/cons of methodology
Ensure quality of data used in analysis and all presentation material
Business Insights & Cross Functional Partnerships
Manage internal client relationships and serve as the SME for analytics within the CRM function
Tell a story with data: gain buy-in from partners through the development and communication of compelling, easily understood analytics presentations
Provide strategic recommendations based on analyses tied to the organization's goals that will drive business results
Effectively communicate with analytics team members and business partners with varying levels of understanding regarding analytics discipline
Staff Management & Development
Manage a team of data scientists
Mentor analysts regarding analytics best practices, methodologies, and programming techniques
Develop objective staff development strategies, effectively growing the capability sets of team and guiding analysts on their career advancement
Other duties as assigned
Minimum Knowledge/Skills/Abilities
Minimum Education: Bachelor's degree in relevant quantitative field required, Master's preferred
Minimum Special Certifications or technical skills:
Fluent in data fundamentals: SQL, data manipulation using a procedural language (R, Python), statistics, experimentation, and modeling
Proven track record of using data to provide actionable business results
Minimum Type of experience the job requires:
A minimum of 5 years of relevant work experience in data science for a consumer centric company
Proven experience partnering with business decision makers on advanced analytics topics
Expert-level experience with a wide range of quantitative methods that can be applied to business problems. This includes knowledge of modeling techniques and statistical concepts
Other
Work as a self-starter, not waiting for direction from senior leadership
Preferred Education: Advanced degree preferred in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields)
About Michaels
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Benefits
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include:
Health insurance (medical, dental, and vision)
Paid time off
Tuition assistance
Generous employee discounts
Much more
For more information, visit www.michaels.com.
Equal Opportunity Employer
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).