The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation.
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the worlds top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Monitors team productivity and assigns new accounts
- Establishes new accounts, based upon review of POA's and completed client information sheets, etc.
- Initiates and handles new client start up processes
- Trains individuals within teams to take responsibility of new client accounts
- Maintains customer relationships
- Reviews daily reports to eliminate potential errors
- Resolves problems, troubleshoots
- Reviews and addresses accounting discrepancies
- Manages FTZ operations to ensure compliance and accuracy
- Establishes new FTZ accounts based upon service agreements
- Initiates and handles FTZ start ups
- Trains individuals within FTZ team to take FTZ responsibility
- Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
- Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
- Maintains FTZ SOPs and associated FTZ Manuals
- Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
- Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
- Manages employees including interviewing, hiring, training, evaluation, and coaching
- Ensures assigned work group members have recorded time and attendance
- Oversees on-site technologies
- Offers support to other stations as needed
- Attends CCS industry related seminars, conferences, etc.
What you need:
- Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
- Customs Broker License preferred
- Foreign Trade Zone experience preferred
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Why Build Your Career with GEODIS?
- Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
- Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
- Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
- Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
- Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
- Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
- Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
- Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
- Deliver Support When Its Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
- Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
- Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
- Deliver Your Authentic Self Were proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
- Deliver Your Future Whether youre looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.
Your next destination starts here. Come build your career with a global logistics leader thats delivering opportunities every day.
- Eligibility for certain benefits varies by location, position, employment status, and length of service.