Manager Customer Insight – Sam’s Club

Management Level:

87

Work Shift:

1ST SHIFT (United States of America)

SUMMARY:

This position is responsible for leveraging syndicated data to conduct market assessments and develop category recommendations with regard to assortment pricing and merchandising.

Other duties include:

• Develop and publish weekly reports for both internally and externally use
• Utilize syndicated data insights in preparation for frequent interface with the buyers to be recognized as a category expert for the sales team
• Develop weekly, quarterly, and annual forecasts and track performance and latest projections for the year
• Collaborate with sales team business units supply chain and customer marketing to track performance and communicate changes to the annual plan
• Conduct deep analytics on new item launches and partner with the BU and sales team on key insights
• Develop and publish seasonal business trackers.
• Based on trade analytics and market assessment this position will recommend trade efficiency opportunities and pricing initiatives to Customer Development Managers
• Develop and maintain Sam's Club JBP planning files to be used in monthly and quarterly updates

This position works very closely in a matrix organization with many different functions of the organization including Supply Chain, Customer Solutions, Demand Planning, Brand Business Units, and the Customer.

 

REQUIREMENTS:

Education:

• Bachelor's degree or equivalent experience

Experience:

• 4 plus years of relevant experience with: Walmart Retail Link, syndicated data, IRI, POS, and panel data.
• Category or Customer Management experience with Walmart Sam's in the CPG industry

Computer Skills:

• Sales planning tools software
• High proficiency in Excel and other Microsoft office software.
• Preferred skills in Madrid, Retail Link, and APEX

Communication Skills:

• Excellent verbal and written communication skills.

Travel:

• 3 plus trips per year.

Supervisory:

• N/A

Internal Management & Management Support Applicants:

Automatic notification to your current manager will be initiated upon selection for interview. This applies to all candidates who are level 79 or above.

All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Relocation Assistance Eligible:

No

Referral Payout Eligible:

Yes

For Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.