Manager Customer Development - Sam's Club

Management Level:

87

Work Shift:

1ST SHIFT (United States of America)

Summary:

This position is responsible for executing collaborative business solutions aligned with both Tyson and customer objectives to achieve desired business results. The Customer Development Manager manages the sale and profitable growth of Tyson Brands at Walmart while supporting Annual Operating Plan (AOP) objectives through delivery of volume, GSAT, TAPR, and DSMPA goals. This role serves as a primary point of contact with Sam's Club buyers and works cross-functionally to develop and execute customer growth strategies.

 

Responsibilities include but are not limited to:

• Achieve sales volume and financial objectives
• Develop and maintain collaborative customer relationships
• Execute customer business plans aligned with Tyson brand strategies
• Drive distribution, shelving, merchandising, pricing, and promotional objectives
• Customize and implement category leadership initiatives
• Provide timely, concise, and effective communication internally and externally
• Align and execute multiple business strategies
• Partner with cross-functional teams to deliver customer growth and business results

Essential Duties Include:

• Plan, forecast, and achieve annual volume and financial targets
• Conduct customer business reviews and presentations
• Execute category, pricing, merchandising, and promotional strategies
• Monitor performance against key business metrics and objectives
• Identify growth opportunities and develop action plans
• Collaborate with internal teams to improve sales execution and business performance
• Utilize customer and syndicated data to support fact-based selling recommendations
• Live out Tyson's Customer Promise and RIGHT behaviors daily

Requirements:

Education: Bachelor's degree required.

Experience: 5+ years of relevant CPG experience, preferably including Sales, Customer Management, Customer Trade Marketing, and Category Management.

Computer Skills: Strong Microsoft Office skills, including Excel. Walmart Retail Link experience preferred.

Communication Skills: Excellent verbal, written, and presentation skills.

Travel: Approximately 10%.

Internal Management & Management Support Applicants:

Automatic notification to your current manager will be initiated upon selection for interview. This applies to all candidates who are level 79 or above.

All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Relocation Assistance Eligible:

No

Referral Payout Eligible:

No

For Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.