Manager Credit & Collections

Ashcroft Inc

Stratford, CT

JOB DETAILS
SKILLS
Accounts Receivable, Accounts Receivable Management, Business Administration, Chargebacks, Communication Skills, Computer Skills, Continuous Improvement, Cost Control, Credit Analysis, Credit and Collections, Customer Relations, Customer Support/Service, Develop and Maintain Customers, ERP (Enterprise Resource Planning), Industry Standards, Investment Capital, Leadership, Loan Structuring, Mail Processing, Microsoft Excel, Past Due Accounts, People Management, Problem Solving Skills, Process Improvement, Regulatory Requirements, Return on Capital (ROC), Revenue Growth, Sales, Statistics, Time Management, Track Customer Issues
LOCATION
Stratford, CT
POSTED
30+ days ago

Formulate and maintain sound and constructive credit policies and practices and administer the credit, collection and accounts receivable function in a manner that will promote sales and earnings growth, an acceptable return on invested capital, and contribute substantially to the profits for Ashcroft.

RESPONSIBILITIES

  • Establish and maintain business unit credit policies for all domestic sales accounts and all multi-national customers.

  • Communicate directly - verbally, in writing or in person - with corporate officers of customers to expedite on-time payments in accordance with business unit credit payment terms.

  • Direct and supervise Accounts Receivable staff to maintain past due receivable balances at a minimum and within the framework of business unit policy regarding credit extension and payment flow.

  • Carry out specific process improvement and cost reduction initiatives as determined appropriate or as directed.

  • Assemble, coordinate and evaluate new customer inquiries by accumulating and reviewing credit history and financial status of all new customers.

  • Safeguard the assets of Ashcroft with appropriate actions to eliminate and/or minimize bad debt losses and maintain desirable collection statistics for the business unit.

  • Maintain customer information and history to be in a position to make appropriate credit decisions to maintain the integrity of all receivable balances.

  • Prepare timely accounts receivable reports of problem accounts to keep management informed.

  • Act as liaison with Wells Fargo for domestic lock box and all incoming wire transfers.

  • Act as liaison between Accounts Receivable and other departments to process customer complaints and charges to resolve each issue correctly and expeditiously.

  • Provide data to other departments to support the customer complaint and suggest procedural changes necessary to reduce customer complaints and chargebacks.

  • Maintain the appropriate controls over the accounts receivable asset balances.

  • Process all required legal documents incidental to credit collection and accounts receivable including claims under bankruptcy, drafts, letters of credit, etc.

  • Authorize adjusting entries to customer accounts and initiate special payments made directly from these accounts as refunds.

  • Prepare and submit monthly, quarterly and year-end aging of accounts.

  • Ensure timely preparation and mailing of month-end statements to customers.

  • Provide requested supporting documentation and explanations internal and external auditors.

REQUIREMENTS

  • BS degree in Business Administration
  • Minimum five years managerial experience in credit and collections or related financial position.
  • Ability to thoroughly and constructively analyze problems and to communicate effectively.
  • Sound working knowledge of ERP systems as it affects credit, collections and accounts receivable.
  • Excellent computer skills including MS excel.
  • Understanding of regulatory requirements and industry standards related to credit analysis.
  • Proven ability to lead change and drive continuous improvement activities.

Ashcroft Inc. is an Equal Employment Opportunity Employer.

EOE AA M/F/Vet/Disability

Please note: The position requires U.S. Citizen, Permanent Legal Resident or granted Asylee/Refugee

status under the Immigration and Nationality Act.

About the Company

A

Ashcroft Inc

Ashcroft is a global provider of pressure and temperature measuring instruments. We design, manufacture and deliver the most innovative and well-crafted instruments on the planet – and then back them with superior customer support. Specified around the world to meet the most demanding requirements for quality and performance, our products are widely recognized under the brand names Ashcroft®, Heise®, Weksler® and Willy®.

Our customers are faced with a wide range of application challenges which is why we are focused on developing a flexible and adaptable portfolio of products – each with a rich set of variations to meet evolving customer demands.

To provide the intelligent and streamlined solutions our customers demand, we need a team who is the best in the business. We share a passion for turning new ideas into solutions for our customers, and our enthusiastic and dedicated people are key to the success of our diverse global business! We offer challenging projects, opportunities for growth and personal development, and manage to have some fun along the way too!

EOE AA M/F/Vet/Disability

To learn more about us visit: ashcroft.com
COMPANY SIZE
500 to 999 employees
INDUSTRY
Manufacturing - Other
FOUNDED
1852
WEBSITE
http://www.ashcroft.com/