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Manager, Corporate Programs & Contracts

Optical Cable Corporation

Roanoke, VA

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Budgeting, Business Administration, Calendar Management, Communication Skills, Contract Analysis, Contract Creation, Contract Management, Contract Processing, Contract Requirements, Contract Review, Corporate Compliance, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Defense Federal Acquisition Regulations (DFAR), Defense Federal Acquisition Regulations Supplement (DFARS), Federal Acquisition Regulations (FAR), Federal Aviation Regulations (FARs), Federal Contracts, Financial Management, Government, Government Contracts, ISO 9001, Leadership, Maintain Compliance, Matrix Management, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Project, Microsoft Word, Military, Multitasking, Non-Disclosures, People Management, Presentation/Verbal Skills, Process Management, Project Management Professional (PMP), Project Planning, Quality Management, Regulatory Compliance, Regulatory Requirements, Requirements Management, Resolve Customer Issues, Revenue Growth, Risk Management, Safety Process, Sales, Sales Administration, Sales Presentation, Supply Chain, Team Lead/Manager, Technical Delivery, Technical Leadership, Technical Support, Test Lab, U.S. National Institute of Standards and Technology (NIST), Willing to Travel, Writing Skills
LOCATION
Roanoke, VA
POSTED
30+ days ago

Basic Function: This position serves as the highest level team member for reviewing, strategically responding to and designating necessary work groups to manage and execute contract administration for maximum sales. This includes ensuring the successful delivery of technical performance, adherence to schedule and budgetary constraints, and strict compliance with all applicable internal policies and external regulatory requirements and directives.

Significant Responsibilities:

Performs specific job responsibilities:

Contracts Administration:

  • Manages the analysis, review, and oversight of government and private contracts; collaborates with and provides guidance to the sales team responsible for this business; ensures leading edge and up to date knowledge of the government contracting climate;
  • Uses FARS and DFARS knowledge to serve as the primary lead ensuring contract requirements are understood and met by the team involved in managing customer relationships; directs others in their work related to the contract and/or corporate program.
  • Works with sales, engineering, operations, HR, IT, and other departments to understand internal processes and policies related to compliance requirements, holds self-responsible for maintaining up-to-date information from these groups.
  • Manages OCC's formal responses to contractual issues and customer inquiries - either working directly with the customer or involving/advising the lead salesperson as appropriate.
  • Manages OCC's customer portal access: maintains access, grants access to others as appropriate
  • Uses general business experience to review contracts for private customers.

Compliance

  • Maintains a constant pulse on OCC compliance practices and processes against the ever-changing contract requirements, especially in federal and defense contracting to avoid or predict non-compliance issues with advance notice.
  • Regularly communicates compliance changes to the leadership and sales team for them to make adjustments.
  • Effectively and efficiently manages the "process" of contract administration.
  • Understand the commonalities amongst contracts and supplier certifications to collect and manage an internal informational "catalog" for OCC
  • Maintains calendars to ensure renewal certifications are proactively completed
  • Regular communication with sales to ensure compliance is managed alongside their goal of growing sales.

Promotes OCC's service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.

Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.

Job Scope:

  • Organizational Responsibility: This position is responsible for coordinating and providing direction and feedback to senior staff and functional managers across all facilities concerning technical programs, projects and compliance programs as well as developing or interpreting contractual agreements. The position requires extensive knowledge across a wide spectrum of corporate functions and activities as well as broad knowledge of specialized external requirements.
  • Communication: This position requires excellent written and verbal communication skills as well as the ability to facilitate and lead discussions on a variety of technical and management issues. The role includes writing technical specifications and procedures, contractual agreements, customer correspondence and presentations, and other such documents as are required to promote and achieve corporate goals.
  • Confidentiality: This role often involves dealing with delicate corporate issues that are highly sensitive and confidential.
  • Financial Responsibility: This role is responsible for planning and management of major corporate programs and projects including much of the defense related work, which comprises approximately 20% of the company's annual revenue.
  • Judgment: The role requires a consistently high level of judgment due to the nature of the role. Errors in judgment could have a serious impact on critical customer relationships with long-term impact in revenue.
  • Compliance: The role has significant bearing for corporate compliance with federal acquisition regulations (FARs and DFAR's) as well as other areas including Qualified Products List (QPL) for military products, and ISO-9001 Quality Management System (QMS) requirements.
  • Travel: The role requires some travel to other OCC facilities, suppliers / test facilities and customer facilities. Travel times can range from overnight to several weeks duration.

Minimum Qualifications Required:

Education: Bachelor degree in Business Administration, Contracts Management, Supply Chain or related fields. Master Degree in Business Administration or equivalent experience preferred.

Experience: This role requires a minimum of 4-6 years of experience on the following subject matters:

  • FARS and DFARS
  • CMMC and NIST-800 (in order to provide support to the IT team member managing CMMC compliance)
  • Contracts review, analysis and oversight (government and private)
  • Non-Disclosure Agreements

Licensure, Certification and/or Registration: Project Management Professional (PMP), Certified Federal Contracts Manager (CFCM) or other applicable certification preferred

Other Minimum Qualifications: This role requires a high level of proficiency with MS Office applications (Word, Excel and PowerPoint) as well as expert level proficiency with MS Project.

Essential Skills, Abilities & Knowledge: This role requires a high degree of written and verbal communication skills along with the ability to effectively form and lead project teams of highly skilled and strong willed technical and management personnel in a matrix organization. This role also requires the ability to develop and communicate complex project plans that accurately reflect both requirements and processes and convey project status to stake holders in a clear and succinct manner. The role also requires the ability to foresee and eliminate or minimize risk and/or develop and implement effective solutions to difficult and complex problems. This role operates with minimal or no supervision, but must be able to seek out and/or discern useful guidance from various stakeholders.

Working Conditions: This role is predominantly office based and requires extended periods of managing multiple tasks concurrently and being able to accommodate and respond to unplanned high priority tasks at a moment's notice. The role requires significant computer work, but also requires work in both production and test laboratory areas as well as customer and supplier facilities, requiring an understanding of basic safety procedures. Must work well under tight deadlines and changing priorities. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.

Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

About the Company

O

Optical Cable Corporation

Corporate Overview
From the development of our first cables through our current product offering, which ranks among the industry's most comprehensive, Optical Cable Corporation (OCC®) is a company that provides uncompromising product quality and performance, with solutions for a multitude of market applications.

OCC has earned a reputation as an industry leader, an innovator and a designer of some of the highest-performing cabling and connectivity products available. For years, OCC has been internationally recognized for pioneering the design and production of fiber optic cables. Today, OCC is internationally recognized as a leader in engineering and manufacturing a complete line of top-tier cabling and connectivity solutions, including products and solutions suitable for the most demanding applications.

Optical Cable Corporation:
We started by revolutionizing the design of a cable. We evolved to change the way the world communicates.
Founded in 1983, OCC was among the first companies to realize the potential of fiber optics through designing and manufacturing some of the most reliable, rugged and innovative cable products in the world. The U.S. Military needed an extremely strong, lightweight, rugged, and survivable fiber optic cable, able to efficiently transmit previously unprecedented volumes of data in the field. OCC and its engineers were at the forefront of the development of the tight-buffered, tight-bound cable technology that met these criteria. The result: cables that were easy to deploy and performed under the harshest of conditions.

OCC's success in the battlefield provided a foundation for the creation of a broad fiber optic cable offering built on the evolution of our technologies, as well as opportunities to expand our product offerings beyond fiber optic cabling.

OCC has evolved into a world-class provider of a complete line of fiber optic and copper cabling and connectivity products to a broad customer base. While out heritage started with military, our expertise now extends in to the enterprise, broadcast, industrial, harsh environment, and various specialty markets, and reaches worldwide through our network of distributors with customers in more than 70 countries.

The acquisition of two industry leaders enables OCC to easily transition from a leading provider of fiber optic cables to a company offering a complete integrated suite of cabling and connectivity solutions.

Located just outside of Asheville, our North Carolina facility manufactures products using innovative and patented technologies, offering our customers a full range of fiber optic and copper data communication connectivity products. OCC engineers at this facility actively develop products not only to enhance connectivity and networking, but also to establish test and measurement standards for the entire communications industry.

Our Dallas, Texas facility provides OCC with innovative expertise and the capability to manufacture specialty fiber optic connectors and connectivity solutions of military and harsh environment applications. OCC's groundbreaking innovations in hardened connectors have become the standard for field tactical military communications, stadium broadcasts, and critical mining applications.

By expanding our capabilities and product offerings, we have strategically positioned OCC to support our customers' need for increasingly sophisticated communications infrastructure and end-to-end cabling and connectivity solutions. Before being acquired by OCC, each new facility was a world-class technology leader in its own right. Now, together as Optical Cable Corporation, we have become a total cabling and connectivity solutions provider for our customers.

TODAY- Helping the world communicate faster.
Today OCC products are at work from mission critical data center applications to broadcast cables transmitting on location; consistently meeting the demanding survivability standards for the toughest environmental and mechanical stresses. From extreme temperatures to dust, chemicals, and vibration- even in mining applications where installations stretch for miles- OCC products are relied upon time and time again for successful environmental and safety monitoring; equipment control; security; and voice, data and video communications. We are proud that our products provide the conduit that helps businesses, government, and the military communicate with speed and clarity.

OCC's reliable, high-quality, warranted products must meet the company's own tough standards- which are often more stringent that industry standards. We utilize customized and proprietary control and automation systems in our manufacturing processes to meet our precise tolerance and performance levels.

OCC is headquartered in Roanoke, Virginia, and each of our three manufacturing facilities is located in the U.S. OCC's quality-management system and manufacturing facilities in Roanoke, Asheville, and Dallas are ISO 9001:2008 registered, and our Roanoke and Dallas facilities are certified by the U.S. Department of Defense as MIL-STD-790F, a reflection of strict compliance with government requirements.

OCC provides resources to educate engineers, network designers, architects and the industry as a whole on the benefits of emerging cabling and connectivity technologies. Because the best way to maintain our record of performance is to help out customers find the right product for their installation and make sure it is installed flawlessly.

With manufacturing facilities located within the U.S., the company is also seen as an industry and community leader. OCC employees are active and take leadership roles in a variety of industry, professional and community service organizations.

OCC is:
  • Listed on the NASDAQ Global Market (ticker symbol: OCC)
  • ISO 9001:2008 registered, and its Roanoke and Dallas facilities are MIL-STD-790F certified
  • The second largest manufacturer of multimode fiber optic cable for the North American enterprise market
  • The premier manufacturer of ground tactical fiber optic cable for the U.S. military and its allies
  • The holder of many patents for innovative technologies widely used throughout the industry
  • Conscious of its carbon footprint and strives to employ "green" manufacturing techniques in all its manufacturing facilities
  • A leader in technical support and customer service
  • Named 2008 Exporter of the Year (Information Technology/Telecommunications) by ThinkGlobal, publisher of Commercial News USA, the official export-promotion magazine of the U.S Department of Commerce
  • The recipient of numerous certifications, recognitions and awards from the U.S. Department of Defense, the U.S. Department of Commerce, the U.S. Patent Office, the Commonwealth of Virginia, Start-it magazine and the Roanoke-Blacksburg Technology Council
THE FUTURE- It's a new world. OCC is helping it communicate.
The future holds new opportunities, and efficient communication will play a critical role in realizing the promise of a world where connections are more instantaneous, communication is clearer and people are more connected. And OCC will be there.

OCC has pioneered the advent of many innovations that have revolutionized the high-speed data industry.

OCC continues to drive standards for emerging technology such as 10GbE over copper connectivity and cabling, Category 6a cabling standards and Extended Power over Ethernet. Our dedication to designing exceptional fiber optic and copper cable and connectivity components keeps us at the forefront of the telecommunication industry. Gigabit Ethernet, 10 Gigabit Ethernet and emerging technologies, like 40/100 Gigabit Ethernet are placing new stresses on communications systems and presenting new challenges to our industry. OCC is making the most of these opportunities with one of the industry's widest array of structured communications product and solutions. We pledge to stay at the forefront of innovation- keeping pace with the growing demands of an increasingly connected world.

OCC Quality Assurance
Quality is the guiding principle at Optical Cable Corporation. The OCC approach to quality requires each of us, individually and in teams, to understand, anticipate, and surpass the expectations of our customers. Quality demands continuous improvements in all of our processes, products, and services. Our success depends on our ability to learn from past experience, to embrace change, and to achieve the full involvement of all of our employees. The Optical Cable Corporation Quality Management System is certified to ISO 9001:2008, the internationally recognized standard for quality management systems. The company's expertise assures that each customer will receive the highest quality of products and service on each and every product. Optical Cable Corporation is a leading manufacturer of fiber optic cable assemblies and copper assemblies for voice, data and video worldwide. OCC provides connectivity solutions for some of the largest distributors and OEM accounts in the world. We provide both standard and custom solutions for our customer's specific requirements.

Optical Cable Corporation conducts rigorous inspections to ensure the quality and reliability of all of our products. Extensive environmental and mechanical testing is performed on each product type to verify compliance on a continuing basis. Independent testing and verification laboratories continue to verify out compliance to UL, MSHA, and other applicable product standards. If you are an existing customer, you have experienced our rapid delivery, product knowledge, quality assurance, and high level of service. If you are a new customer, give us a call. You will be pleased with our quality.

OCC Warranties
Network integrity is an essential component to modern building infrastructure. Increasingly, more emphasis is being put on installing datacom components that provide both flawless performance and exceptional reliability. OCC recognizes the importance of a reliable, structured communications system and is committed to providing cabling and connectivity solutions that exceed industry standards. By purchasing OCC products, our customers can be assured that they are getting components that are fully warranted by OCC according to the applicable warranty statement. To learn more about OCC's warranty statements, please contact OCC Corporate Headquarters.

INDUSTRY
All
WEBSITE
http://www.occfiber.com/